REMOTE Billing Administrator

ENTRY LEVEL ACCOUNTING POSITION!!

Job Title: Quote-to-Cash Administrator

Job Description

The Quote-to-Cash Administrator supports the end-to-end billing and invoicing process by creating, validating, and releasing accurate customer invoices. This role focuses on pulling and verifying billing data, loading information into Zuora, generating invoices using approved templates, and managing billing-related cases in Salesforce. The administrator plays a key role in monitoring account activity, supporting the slow-payer process, and ensuring all billing activities comply with internal procedures and timelines.

Responsibilities

• Create and process customer invoices from start to finish, ensuring accuracy and completeness before release.

• Pull, validate, and reconcile billing data from multiple sources to support invoice generation.

• Load billing information into Zuora and generate invoices using approved templates.

• Review invoice outputs for accuracy, completeness, and compliance with internal standards prior to distribution.

• Manage and resolve Salesforce billing-related cases in a timely and professional manner.

• Monitor system notifications related to billing and take appropriate action to address issues or discrepancies.

• Proactively support the slow-payer process by monitoring account activity and payment behavior.

• Issue client payment warnings in alignment with established billing and collections procedures.

• Follow defined escalation procedures for overdue accounts, including coordinating service suspension when necessary.

• Identify, investigate, and resolve billing discrepancies using sound judgment and problem-solving skills.

• Ensure adherence to internal billing processes, timelines, and controls to maintain data integrity.

• Perform administrative support and data entry tasks related to billing, invoicing, and account maintenance.

• Collaborate with internal teams to clarify billing details and support accurate customer account records.

Essential Skills

• Bachelor's degree in accounting or finance, or 2+ years of billing experience.

• Ability to create pivot tables in Excel.

• Ability to perform VLOOKUPs in Excel.

• Strong attention to detail and accuracy in handling billing and invoicing data.

• Sound judgment and problem-solving skills to identify and resolve billing discrepancies.

• Experience with administrative support and data entry in a billing or finance environment.

• Familiarity with billing and invoicing processes and terminology.

Additional Skills & Qualifications

• Experience working with Salesforce, particularly for billing-related cases.

• Experience in a SaaS (Software as a Service) industry environment.

• Experience using Zuora or similar subscription billing platforms.

• Strong Excel skills beyond pivot tables and VLOOKUPs are beneficial.

• Ability to work independently in a remote environment while managing multiple tasks and deadlines.

• Strong communication skills to interact effectively with internal stakeholders and clients.

Work Environment

This role operates in a 100% remote work environment, providing flexibility to perform all duties from a home office or other suitable remote location. The position relies heavily on cloud-based tools and systems, including Excel, Zuora, Salesforce, and other online billing and administrative platforms. Work is primarily computer-based, involving detailed data entry, analysis, and system navigation throughout the day. Collaboration with colleagues and stakeholders occurs through digital communication tools such as email, messaging platforms, and virtual meetings. The dress code is typically casual and appropriate for a professional remote setting.

Job Type & Location

This is a Contract position based out of Lancaster, PA.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 20, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.