General Manager

StretchLab
Philadelphia, PA

Job Description

Job Description

Are you passionate about helping individuals achieve their wellness goals? Do you take pride in being a positive influence in someone's day? Do you possess a strong internal drive for success and excel when receiving guidance and coaching? Are you a former athlete or used to be part of a team? Do you thrive in a team atmosphere? If you answered "yes" to all these questions, we would love to connect with you!

StretchLab Rittenhouse Square is currently seeking a high energy, passion filled and sales motivated individual that is wellness minded and has a love for community and building relationships with our members!

POSITION:

The role of the General Manager is to manage the day-to-day sales operations of the studio, as well as grow the studio revenue and membership by bringing new members to experience our offering and sell memberships. You will be the face of the StretchLab brand to the Center City. You are also responsible for retaining current members through communication, coordination, and excellent customer service. Fitness knowledge or background is preferred but not required!

REQUIREMENTS:

  • Membership or Commissioned Sales Experience Required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Coachable and eager to grow professionally & personally
  • Ability to learn and use the Club Ready software system
  • Ability to stand or sit for up to 8 hours throughout the workday
  • Required to clean & maintain a clean workplace environment
  • Must be have excellent communication skills in person, via phone and email
  • Must be able to work under pressure and meet tight deadlines
  • Must have proficient computer skills

IDEAL CANDIDATE:

  • Outgoing
  • Loves fitness/wellness
  • Is detail oriented
  • Knows the community/area
  • Wants to be the face of the company
  • Has ideally worked for commission before

RESPONSIBILITIES:

  • Manage and execute the sales process of lead generation, follow up, and close
  • Book and confirm intro stretches
  • Manage the front desk to greet and check-in clients and prospects when they enter the studio
  • Conduct tours of the studio while establishing a relationship and targeting individual’s needs and wants
  • Maintain acceptable level of personal sales production
  • Emphasize and enforce objectives of the club as a fitness and wellness provider
  • Present available services to current or prospective members
  • Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
  • Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
  • Ensure studio is clean and tidy
  • Other duties as assigned

COMPENSATION & PERKS:

  • Competitive compensation
  • Free Stretches
  • Bonuses paid on revenue
  • Opportunity for growth
  • Ongoing training

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has over 400 open locations worldwide.

We can't wait to meet you! StretchLab is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Posted 2026-06-12

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