Therapeutic Support Staff

***This position is for our PHP/IOP Outpatient Program

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won’t just find a job—you’ll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Position Summary:

The Behavioral Health Specialist (BHS) plays a vital, hands-on role in shaping the daily experience of adolescent and young adult patients in Newport Healthcare’s behavioral health programs. As a frontline team member, the BHS creates a safe, structured, and compassionate environment where patients feel supported, seen, and empowered throughout their healing journey. Newport Healthcare provides evidence-based treatment for mental health conditions, substance use disorders, and co-occurring challenges, with a focus on trauma, anxiety, depression, and family dynamics.

BHS roles exist across multiple levels of care including 24/7 residential treatment and inpatient hospital settings, as well as outpatient/IOP/PHP programs. While core responsibilities are consistent, workflows and acuity vary by setting; training and coaching are provided to ensure success in each environment. Schedules may include day, evening, overnight, weekend, and holiday shifts in a fast-paced milieu, and a BHS may need to respond to urgent or unique conditions during a scheduled shift.

This role isn’t just important; it’s foundational. BHS team members are the heart of our day-to-day care model, offering meaningful connection and stability that make a lasting difference in patients’ lives. Grounded in our core values of Patient First, Love, Excellence Through Integrity, Compassion, and Connection , the BHS embodies our mission of helping young people move from struggling to thriving.

Key Performance Responsibilities:

• Create a safe and supportive space by offering consistent, compassionate care and supervision that ensures patients’ emotional and physical well-being.
• Guide and encourage patients as they move through their day whether attending therapy, group activities, meals, or moments of transition.
• Lead or support experiential activities (e.g., mindfulness, recreation, group engagement) that promote healing and connection.
• Model calm, respectful behavior and healthy coping strategies in a way that builds trust and emotional safety.
• Document observations and interactions clearly, accurately, and in a timely manner to support treatment planning.
• Stay grounded and responsive during high-stress or emotionally charged situations, helping restore calm through established strategies.
• Collaborate with team members and communicate professionally to support a connected, unified care environment.
• Uphold ethical standards and confidentiality, maintaining patient dignity and respect in all interactions.
• Participate in ongoing training and development provided to grow clinical understanding and ability to provide trauma-informed, values-based care.
• Safely transport patients to and from program sites and external appointments (e.g., doctors, labs) following all safety standards and protocols.
• Perform other duties as assigned.

Education, Experience, License Requirements:

• High School Diploma or GED required.
• Bachelor’s Degree in psychology, counseling, or sociology preferred.
• Prior work experience in other behavioral treatment settings, a plus.
• Must have a valid driver’s license and be eligible for insurance coverage for driving the company’s vehicles.
• Must be minimum 21 years of age.

Must become CPI and CPR certified within the first 30 days.

We are committed to providing competitive and equitable compensation. An individual’s pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

Join Us:

Join our vibrant team at Newport Healthcare, where your passion for helping adolescents and young adults can truly shine! If you’re looking for a rewarding role that combines creativity, compassion, and collaboration, this is the place for you!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at either via email [email protected] or by phone at (949)659-6441. If you need further support, you are also welcome to reach out to our careers and management team at [email protected].

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email [email protected] for assistance.

Pay: $16.50 - $21.93 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person