Accounting Ops Specialist

Aon
Fort Washington, PA

Aon is looking for an Accounting Ops Specialist, supporting Aon Affinity in Fort Washington, PA

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Aon Affinity.

This is a hybrid role, requiring you to be in Fort Washington, PA office 50% of the time.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Job Responsibilities:

  • Apply various payments in multiple admin systems

  • Send cash payments to Gen Pact and answer all queries from Gen Pact related to cash and refunds in various systems

  • Point person for internal and external contacts in regional offices as related to payments

  • Work closely with Business Unit to facilitate requests and payment processing

  • Run reports based on need and analyze for action items

  • Work with both internal and external clients to resolve discrepancies

  • Work within the accounting operations team to improve cash and refund processes by understanding processes and systems

  • Provide exceptional customer service to our BU's and customer related to cash and refunds

  • Independently work unapplied cash to have it applied accurately and timely

  • Constantly look for and implement efficiencies to existing cash and refund processes

  • Evaluate information gathered from multiple sources and reconcile conflicts

  • Refund processing and reconciliation in multiple admin systems

  • Gather cash and refund support for carrier audits

  • Support Business Units by investigating and resolving ad-hoc payment related inquiries

  • Other responsibilities and duties as assigned

Skills and experience that will lead to success

Required Experience:

  • 1 - 3 years related experience

  • The position requires a self-starter and independent individual, with ability to work in a deadline driven environment

  • Strong communication skills

  • Excellent verbal skills required

  • Strong Customer Service focus

  • Ability to assist and influence others in a positive and professional manner

  • Advanced Excel, PowerPoint and database analytics

  • Solid understanding of Excel including pivot tables and V-lookups

  • Ability to adapt in a changing and fast-paced environment

  • Excellent organization skills with the ability to multi-task and manage competing priorities

  • Attention to detail and the ability to process information with high levels of accuracy

  • Ability to take initiative and proactively address potential issues

Education:

  • Bachelor's degree in Accounting, Finance, Management, or Math preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $43,000 to $50,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-BK1 2571831

Aon is looking for an Accounting Ops Specialist, supporting Aon Affinity in Fort Washington, PA

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Aon Affinity.

This is a hybrid role, requiring you to be in Fort Washington, PA office 50% of the time.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Job Responsibilities:

  • Apply various payments in multiple admin systems

  • Send cash payments to Gen Pact and answer all queries from Gen Pact related to cash and refunds in various systems

  • Point person for internal and external contacts in regional offices as related to payments

  • Work closely with Business Unit to facilitate requests and payment processing

  • Run reports based on need and analyze for action items

  • Work with both internal and external clients to resolve discrepancies

  • Work within the accounting operations team to improve cash and refund processes by understanding processes and systems

  • Provide exceptional customer service to our BU's and customer related to cash and refunds

  • Independently work unapplied cash to have it applied accurately and timely

  • Constantly look for and implement efficiencies to existing cash and refund processes

  • Evaluate information gathered from multiple sources and reconcile conflicts

  • Refund processing and reconciliation in multiple admin systems

  • Gather cash and refund support for carrier audits

  • Support Business Units by investigating and resolving ad-hoc payment related inquiries

  • Other responsibilities and duties as assigned

Skills and experience that will lead to success

Required Experience:

  • 1 - 3 years related experience

  • The position requires a self-starter and independent individual, with ability to work in a deadline driven environment

  • Strong communication skills

  • Excellent verbal skills required

  • Strong Customer Service focus

  • Ability to assist and influence others in a positive and professional manner

  • Advanced Excel, PowerPoint and database analytics

  • Solid understanding of Excel including pivot tables and V-lookups

  • Ability to adapt in a changing and fast-paced environment

  • Excellent organization skills with the ability to multi-task and manage competing priorities

  • Attention to detail and the ability to process information with high levels of accuracy

  • Ability to take initiative and proactively address potential issues

Education:

  • Bachelor's degree in Accounting, Finance, Management, or Math preferred

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $43,000 to $50,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-BK1
Posted 2026-02-08

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