Restaurant Manager

Philadelphia Upscale Restaurant
Bala Cynwyd, PA

Join an innovative casual fine dining restaurant as our Floor Manager and play a key leadership role in delivering exceptional guest experiences. We feature a modern menu with vibrant flavors, fresh seafood, house-made pastas, premium meats, seasonal vegetables, craft cocktails, and a thoughtfully curated wine list. Be part of a passionate hospitality team where service, culture, and attention to detail define every guest experience—apply today!Floor Manager Benefits:

  • Competitive salary with potential bonuses
  • Medical, Dental, and Vision package
  • Paid vacation
  • Free parking
  • Room for growth

Floor Manager Responsibilities:

  • Lead and manage front-of-house service to ensure smooth, polished, and memorable guest experiences
  • Set the floor before service, including station assignments, dining room readiness, reservations flow, and service standards
  • Supervise servers, back servers, runners, and support staff while providing coaching, leadership, and real-time direction throughout service
  • Open or close the restaurant as scheduled, ensuring all operational procedures and service standards are executed properly
  • Oversee shift reports, documenting service notes, guest feedback, staffing updates, and operational observations
  • Partner with kitchen and bar leadership to maintain seamless communication, proper pacing, and elevated service execution
  • Maintain a strong floor presence, proactively addressing guest needs and supporting the team during high-volume service
Floor Manager Qualifications:
  • Proven leadership experience as a Floor Manager, Assistant Manager, or similar role in fine dining or upscale restaurant environments
  • Strong understanding of elevated service standards, hospitality, and guest engagement
  • Experience leading and developing servers, back servers, and support staff in a high-volume setting
  • Ability to remain calm, organized, and solutions-focused during busy service periods
  • Excellent communication, leadership, and problem-solving skills
  • Wine and beverage knowledge is highly preferred
Posted 2026-05-18

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