Patient Administration Specialist

Patient Administration Specialist

Location: Blue Bell, PA (Onsite Required)

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Employment Type: Full-Time

Overview

We are seeking a detail-oriented Patient Administration Specialist to support the placement and ongoing management of durable medical equipment (DME) in the home environment. In this role, you will coordinate with patients, caregivers, healthcare providers, payers, and internal teams to ensure compliance, timely product delivery, and uninterrupted therapy.

This is an excellent opportunity for individuals with healthcare administration or medical office experience who are looking to grow with a stable, patient-focused organization. The position offers a traditional weekday schedule with holidays off and a comprehensive benefits package.

Key Responsibilities

Patient & Provider Communication

• Conduct routine outreach with patients to verify active therapy use, insurance coverage, and provider information
• Communicate regularly with healthcare providers to obtain payer-required clinical documentation
• Coordinate with internal stakeholders to manage product transitions based on insurance eligibility and coverage guidelines

Documentation & Eligibility

• Maintain accurate, real-time documentation of patient records, demographics, insurance details, authorizations, and communication history
• Assess patient eligibility for therapy based on clinical guidelines, compliance standards, and insurance coverage limitations

Insurance & Claims Support

• Perform timely insurance reauthorizations for continued therapy, ensuring compliance with payer requirements
• Collaborate with billing teams to support accurate and timely claim submissions
• Investigate and resolve insurance-related issues, including denied reauthorizations, delayed approvals, and appeals

Escalation & Compliance

• Proactively escalate cases that may result in delayed or unbilled claims, including non-compliance or denied coverage
• Adhere to federal and state regulations, HIPAA standards, Medicare guidelines, and internal compliance policies

Process Improvement

• Identify opportunities to improve workflows and support continuous improvement initiatives within patient qualification and reauthorization processes

Skills & Qualifications

• Knowledge of medical terminology related to billing and healthcare administration
• Working understanding of insurance verification and third-party billing models
• Strong written and verbal communication skills with attention to grammar, accuracy, and professionalism
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines
• Ability to handle sensitive patient information confidentially and compliantly
• Comfortable performing basic math calculations
• Proficient with Microsoft Outlook, Word, and Excel; ability to learn new software systems
• Ability to work independently with minimal supervision while maintaining attention to detail
• Team-oriented mindset with the ability to build positive working relationships

Experience & Education

• Minimum of 1 year of experience in a healthcare, medical office, or customer service setting
• High level of organization, attention to detail, and initiative
• Desire to learn and grow within a healthcare administrative environment

Job Type & Location

This is a Contract to Hire position based out of Blue Bell, PA.

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Blue Bell,PA.

This position is anticipated to close on May 28, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.