Triage Nurse Registered Nurse Back and Spine
- Completion of an accredited registered nurse program required. Experience:
- Three years of hospital nursing experience RN or prior triage experience preferred.
- Knowledge of the practical nursing principles and skills needed to provide quality patient care and treatment including medications effects on patients.
- Knowledge of physician office procedures, medical terminology, ICD-9 and CPT coding guidelines.
- Ability to communicate clearly and effectively and read, understand and follow written and verbal instructions of the physician.
- Must be able to react calmly and effectively during emergency situations.
- Must have the ability to identify and analyze problems, prioritize, make confident quick decisions and recommend effective care solutions per protocol.
- Registered Nurse in the State of Pennsylvania.
- Meets the American Heart Association's standards for Healthcare Provider Basic Life Support (BLS) and renews BLS every two years.
- Screen and prioritize patient telephone inquiries concerning their medical care, prescription refills, insurance authorizations and referrals and record information in patient chart.
- Follow-up on inquiries until the issue is resolved completely and satisfactorily.
- Evaluate and respond appropriately to urgent or emergency situations.
- Coordinate patient referrals, pre-certification and pre-authorizations and appointments to outpatient facilities, specialists and hospitals including preparing insurance referrals, obtaining insurance pre-authorizations, explaining procedures, treatments, prep instructions and medication changes to patients and family members where appropriate.
- Contact patients to relate test results and care instructions, according to physician instructions.
- Call pharmacies with patient prescriptions according to physician's instructions and protocol.
- Document patient information, test and examination results and care provided in the patient's paper or electronic health record.
- Using the Electronic Health Record, document and bill for services rendered.
- Perform other duties as required.
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