Consumer Insights Principal

Become a part of our caring community and help us put health first

Humana's Insights team is focused on driving strategic decisions through data. As an Insights Principal, Strategy & Product, you'll lead initiatives that shape product development and marketing strategies using deep insights and analytics.

Position Overview:

The Insights Principal serves as a strategic leader responsible for designing, executing, and interpreting complex market research initiatives that inform business decisions and drive organizational growth. This role ensures that research methodologies adhere to professional standards and legal requirements, and that actionable insights are effectively communicated to key stakeholders and executive leadership.

Key Responsibilities:

• Serve as key team member representing Insights team on high visibility, high impact projects work teams across the organization providing expertise and the point of the view of the consumer.

• Lead the development and implementation of strategic and large impact qualitative and quantitative market research projects, including study design, methodology selection, and data analysis.

• Lead a transformation in moving from data sharing to true insights and storytelling across the insights team serving as a teacher and mentor.

• Translate research findings into strategic recommendations that support enterprise goals and operational excellence.

• Collaborate with cross-functional teams, including marketing, strategy, product, and analytics, to align research objectives and deliver integrated insights.

• Mentor team members, fostering a culture of continuous improvement and serving as a subject matter expert, to aid in their professional growth and expertise and quality of team's work.

• Present insights and recommendations to senior leadership in clear, concise, and actionable formats.

• Maintain up-to-date knowledge of industry best practices, emerging methodologies, and innovative technologies relevant to market research.

• Ensure all research activities comply with applicable legal and ethical standards, including data privacy regulations and professional codes of conduct.

Use your skills to make an impact

Required Qualifications:

• Bachelor's degree in Market Research, Business, Statistics, Psychology, or related field; advanced degree preferred.

• 10+ years of experience in market research, insights, or related fields, with a track record of managing complex projects.

• Expert level at turning data into compelling insights and what's next stories for organizations.

• Expert level proficiency in statistical analysis, research design, and reporting tools.

• Strong leadership, communication, and stakeholder management skills.

• Demonstrated ability to synthesize data into actionable strategies and business solutions.

Preferred Qualifications

• Masters Degree

Virtual Prescreen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$150,000 - $206,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 03-20-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our