Senior Product Manager - Strategic Priority Management (Pittsburgh)

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Product Manager - Strategic Priority Management within PNC's Asset Management Group Investment Office organization, you will be based in Pittsburgh, PA or Philadelphia, PA.

The Senior Product Manager – Strategic Priority Management will contribute to managing and driving strategic priorities within the PNC Asset Management Group (AMG) Investment Office. In this role, you will lead stakeholders through discovery efforts, finalizing scope and delivering operational and technology based strategic solutions. Addressing the overarching need of business success requires you to navigate a framework that includes compliance, risk, and cross-functional stakeholder collaboration.

Responsibilities include:

• Defining and conveying the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives of the AMG Investment Office
• Being accountable for the creation of and the integrity of the project plan, risk and issue log
• Documenting action items and holding stakeholders accountable for assigned tasks
• Working closely with the stakeholders to ensure all potential solutions are considered before making final decisions and providing critical challenge to those decisions
• Coordinating with project managers, technology team, and controls partners for Change Governance

Preferred experience/skills include:

• Experience with project management lifecycle processes, both agile and waterfall
• Ability to manage multiple, competing priorities while staying aligned to overarching line of business strategy
• Provide critical challenge to ensure the best decisions are made
• Familiarity with compliance, risk, and control frameworks in the financial services/investment industry
• Strong analytical and communication skills to properly capture business needs, critical discussion items and decisions along with capturing and assigning action items
• A take charge attitude and ability to hold resources senior to you accountable for meeting deadlines
• PMP certification

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding product recommendations. Develops business case, business plan and roll-out of specific products or experiences.
• Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity. Recommends new products or enhancements to existing products or experiences and develops and designs innovative features. Manages the development, production, roll-out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise.
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals. Develops product-specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

Competencies

Business Acumen, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

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