Benefits Coordinator

Job Title: Benefits Coordinator
Location: Pittsburgh, Pennsylvania
Compensation: $20 - $22 hourly

Position Title: Benefit Coordinator - Leaves

Reports To: Supervisor - Benefits

Position Summary
Responsible for the daily administration, support and proactive oversight of Associate Benefits, primarily in the following areas: leave of absence and disability claims, FMLA procedures and records maintenance, compliance and communication of state and/or city-specific paid medical leave policies, paid sick leave, and promotion/utilization of parental programs. Provides high-level customer service to Associates and HR Business Partners (HRBPs) with knowledge of company benefit programs, policies and procedures. Key Responsibilities

• Administer leave of absence and disability claims, abiding by all federal and state laws as well as policies and procedures and create/present communications to HRBPs and company as necessary
• Work proactively and closely with Associates, internal HR partners, legal, business teams and vendors
• Stay current on all compliance related laws and regulations; specifically paid sick leave, FMLA updates, and legislation related to the pandemic
• Work closely with internal departments to coordinate and implement updates in payroll systems to ensure compliance with mandated laws and regulations, as they pertain to leaves
• Coordinate and manage administrative processes for parental leave, sick pay, related policies and programs
• Conduct administrative processes related to short-term disability, long-term disability, life insurance, and AD&D claims and benefits
• Process timely HRIS adjustments to enable/disable Associate system access; make necessary PTO adjustments
• Complete and submit assigned vendor bills and update benefit billing spreadsheets monthly
• Evaluate programs, conduct benchmarking and identify areas of opportunity leveraging vendor reporting systems and consultant relationships
• Maintain spreadsheets, process mailings timely, file weekly, and submit information to payroll and internal partners as required
• Utilize the Benefits Hotline (Cisco), answer phone throughout the workday, answer voicemails and emails professionally and timely, ensuring internal partners and vendors are given industry-leading customer service
• Support the communication efforts and execution of the following benefit programs: parenting benefits, fertility management, caregiving and additional leave programs
• Cross-train in the following areas to gain a high level understanding of benefit program offerings, team responsibilities, and to guide associate questions:
• Medical, dental, vision, life insurance, dependent care FSA, medical FSA, health savings account, COBRA, unemployment, employee assistance programs;
• Be familiar with the processes around enrollments, changes and terminations on HRIS and benefits self-service portal.
• Assist team with annual Open Enrollment project plan and execution, as assigned
• Evaluate current processes, improve and create efficiencies on an ongoing basis
• Participate in annual surveys and benchmarking

Qualifications

• Bachelors Degree in Human Resources, Labor Relations, Business Administration or equivalent experience required
• Minimum 1 year of FMLA/Leave administration/Compliance experience or combination of Benefits program management experience
• Working knowledge of legal standards throughout the country related to Benefits administration; including, but not limited to: ERISA, Section 125, HIPAA, PPACA, COBRA, ADA and FMLA
• Knowledge of ADP Enterprise, Oracle Fusion, and/or Kronos systems a plus
• High degree of proficiency MS Office Suite; in particular Excel, Word, and Outlook
• Strong prioritizing, interpersonal, problem-solving, presentation, and planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work with and influence peers and senior management
• Ability to work independently in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #404-IT Pittsburgh