ADMINISTRATIVE PSYCHIATRIC ASSISTANT

Job Description

Job Description

Alternative Consulting Enterprises

Now Hiring: Administrative Psychiatric Assistant

Type: Part time

Pay: 18.00 per hour

FLSA: Non-Exempt

About the Role:

This position is responsible for performing diverse administrative support duties and assists in providing support and organizing the day-to-day operations of the office. This position is responsible for submitting and processing psychiatric evaluations and medication management notes as scheduled and in collaboration with the psychiatrists. The position assists Program with administrative functions that involve a high degree of professionalism and organizational services. This role is an administrative resource for a wide range of office activities that require strong customer service skills and abilities.

Responsibilities:

• Completes files and returns all documentation distributed by office management

• Resolves administrative issues by coordinating report preparation, analyzing data, and identifying solutions

• Supports managers and employees with organizational and communication-related tasks

• During prescriber sessions document and work with prescriber in completing and submitting services

• Admit and coordinate client entry into telehealth prescriber services

• Handles confidential and time-sensitive materials with discretion

• Attends all required and scheduled trainings and meetings for IBHS and Outpatient Therapist programs

• Maintains efficient workflow by reviewing processes, implementing cost reductions, and developing reporting procedures

• Accurately documents time worked

• Demonstrates the highest level of professionalism when interacting with all employees, consumers, and guests of ACE/IMS

• Maintains a professional demeanor and exercises sound professional judgment in all areas of employment duties

• Creates, edits, and updates spreadsheets and reports

• Assists with verifying insurance eligibility for new referrals

• Organizes, scans, and maintains client files

• Collects records for requests from other providers and Social Security

• Performs light housekeeping duties as needed

• Assists with answering phone calls and responds promptly to client inquiries

• Assists with scheduling and rescheduling clients for all providers, as requested

• Completes program services and special projects as assigned by the Office Manager or Executive Director

Requirements:

· Computer skills and knowledge of relevant software

· Knowledge of clerical and administrative procedures and systems such as filing and record keeping

· Knowledge of principles and practices of basic office management

Preferred Experience:

· 2+ years of relevant experience & 1+ years customer service experience

· Records management

Education:

· Minimum of High School Diploma

· Preferred: Associate degree

About Company:

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.