Customer Service Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Competitive salary
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Free food & snacks
- Training & development
As a account representative with Dana Halechko State Farm, you are invited to come join my team and be part of something more. Yes, we sell and service insurance policies, but we strive to meet and exceed customers' expectations and needs and look to provide services to protect families. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We have opportunities for growth for career minded individuals. Join a team that will value you, and what you bring to the table, not just treat you like a numbered employee. RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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