Customer Service Representative
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, dispatch our van fleet, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy ,a team player, and is able to remain calm under pressure. Responsibilities
- Receive a high volume of inbound calls
- Identify the reason for the customers call, collect relevant information, and provide solutions
- Use best practices in customer service techniques to develop rapport and build relationships with customer
- Dispatch our fleet of vans from our office to Pittsburgh International Airport, to scheduled hotel pick ups, and customers prompt pick up upon return.
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Recommended Jobs
Lawn Specialist 1
Job Description Job Description What We Offer • Compensation: Competitive pay based on experience, skill level, and responsibilities. This position pays $20-$25/hr based on experience. • Bene…
Senior Mainframe Developer - Coatesville, PA or Burns Harbor, IN
Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organi…
Auto Salesperson $750 Week Salary Plus Bonus
Responsive recruiter Benefits: ~401(k) ~401(k) matching ~Dental insurance ~Health insurance We are in need of Salespeople to round out our staff as we are getting ready for increased traffic…
Social Media & Community Growth Manager
About Medical Guardian: Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list…
Licensed Practical Nurse
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are perf…
Specialty Dental Assistant
About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are cu…
Assistant Cashier Department Head
Job Description Job Description Description: Kimberton Whole Foods in Collegeville is hiring! We are looking for a career-minded, full-time Assistant Cashier Department Head Schedule: Full-t…
Job Test
test test,php,java
Pharmacist in Charge (PIC)
Position Overview We are seeking an experienced and highly motivated Pharmacist in Charge (PIC)to lead operations for our Mail Order / Community Retail Pharmacy based in Easton, PA. This leadershi…
Truck Collision General Manager
Job Title: Truck Collision General Manager Reports to: CEO, VP FLSA Status: Exempt The Truck Collision General Manager oversees all operations within the truck collision repair center, incl…