Housing Stabilization Case Manager

The YWCA Greater Harrisburg is seeking a full-time Housing Stabilization Case Manager. This position is responsible for implementing trauma-informed case management, advocacy, and supportive services and rental assistance for community-based housing participants who are or have been victims of human trafficking or youth at-risk for human trafficking.

Position Details:

• Hours: 37.5 hour work week; Monday-Friday 8am-4pm; some on-call as needed.
• Pay rate $20.51/hr.

Successful Candidates Will Be:

• Providing weekly case management services to program participants.
• Developing housing stabilization specific goal plans in collaboration with program participants and monitoring progress.
• Identifying barriers to service provision and housing stabilization and assisting participants with overcoming such barriers.
• Utilizing trauma-informed and victim-centered service approaches
• Provide information and education to program participants to understand the risks of human trafficking and tactics of traffickers.
• Collecting client and service data and entering data timely into case management systems.
• Maintaining accurate and timely case notes and client notes.
• Building and maintaining collaborative relationships with area landlords.
• Support department crisis and shelter services including answering hotline calls, assessing walk-in client needs, providing medical/legal accompaniments, shelter intakes and general shelter support, and other crisis needs as identified.
• Serve as on-call advocate for open shifts and holiday shifts as assigned.

Position Requirements:

• A strong commitment to the YWCA Greater Harrisburg’s mission and values.
• Bachelor’s degree in human services, social work, criminal justice or related field and previous experience serving children who have experienced trauma. Associates Degree and at least 3 years professional experience may be substituted.
• Skilled in working with sensitive issues and commitment to respecting the confidentiality of program participants.
• Demonstrated knowledge of Dauphin County resources and social/human service systems.
• Demonstrated ability to work effectively as a team member and contribute positively to workplace.
• Demonstrated problem-solving approach to concerns and challenges.
• Strong time management and organizational skills.
• Exceptional written and verbal communication skills and an ability to demonstrate professionalism and emotional intelligence.
• Multilingual, bi-cultural individuals strongly encouraged to apply.
• Must have reliable, personal transportation for travel throughout Dauphin County, driver’s license, insurance, and clean driver’s history.
• Must be able to provide Child Abuse, State Police, and FBI clearances.

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
🧠 Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
💪 Short & Long-Term Disability – We've got your back when life takes an unexpected turn
💼 Pension Retirement Plan – Start earning a pension after just two short years of service
📈 403(b) Retirement Plan – Begin contributing on day one to secure your financial future
🌴 Generous Paid Time Off – Recharge with paid time off days and sick days
🎉 11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most