QA Document Support Specialist

Job Description

Job Description

Job Description Responsibilities:

• Responsible for organizing, reviewing, and maintaining quality assurance (QA) documentation across departments.

• Ensure documentation is accurate, complete, and aligned with company policies and regulatory requirements.

• Support audits, inspections, and compliance reviews by retrieving and preparing necessary documents.

• Assist with the creation, revision, and tracking of standard operating procedures (SOPs), work instructions, and QA forms.

• Work closely with warehouse, maintenance, and operations teams to ensure proper recordkeeping and traceability.

• Display strong work ethic and honesty; adhere to all company guidelines, policies, and procedures.

• Engage work with a high sense of urgency; be highly organized and detail-oriented.

• Maintain confidentiality of sensitive documentation and proprietary company information.

• Ensure proper version control, document filing, and archiving of QA-related records.

• Assist with internal audits and quality investigations by pulling relevant documentation.

• Follow up on missing or incomplete documentation from internal departments.

• Support training documentation and maintain up-to-date logs as required.

• Additional job duties can be added at any time.

• Strong attention to detail and ability to work with precision and consistency.

• Familiarity with quality management systems or document control processes is a plus.

• Basic understanding of manufacturing, warehouse, or industrial operations is preferred.

• Proficient in Microsoft Office (Word, Excel, Outlook); experience with shared drives or document control software is a plus.

• Minimum Education Required: High School Diploma or equivalent .

• Minimum Experience Required: 1–2 years QA support experience .

• Ability to read and write in English and understand basic math.

• Excellent verbal and written communication skills.

• Primarily desk-based but may require occasional walking through warehouse or plant areas.

• Ability to sit or stand for extended periods.

• Must be able to lift up to 25 lbs occasionally (e.g., moving file boxes or binders).

• Full-time

Equal Opportunity Employer

IND1