Senior Growth Account Executive

About Guru

Guru is a growing and profitable software company headquartered in Philadelphia with a remote-first employee population. Our mission is to help companies find, document, and share critical information everywhere you work. As your AI source of truth, Guru let's you get answers from any app, doc, or chat—no app switching needed. Knowledge Agents deliver accurate, on-brand answers—tuned to your tools and team. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most.

We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard while enjoying the journey. Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we're searching for passionate individuals to join our rapidly growing team.

This is a full-time position that can be performed [Remotely and/or out of our Philadelphia] office. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US and residing in a state where Guru is a registered employer.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

All are welcome here. At Guru, being inclusive is very important to us. Regardless of race, age, ethnicity, sexual orientation, gender identification, or background.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

The Opportunity

Guru is looking for a Senior Growth Account Executive who can do two things exceptionally well: open new enterprise relationships and grow the ones we already have.

This is a hybrid role that combines the discipline of net-new business development with the relationship depth required for strategic account expansion. You'll own a book of business from prospecting through close and renewal, building business cases that stick with CFOs, navigating multi-stakeholder deals, and making sure customers realize enough value that expansion is the obvious next conversation.

This isn't a role for someone who just wants to hit a number. It's for someone who wants to understand the product deeply, contribute to how we sell, and be part of building something that lasts.

Why the Role Matters?

Every enterprise AI initiative runs into the same wall: the knowledge underneath it is fragmented, outdated, and ungoverned — so the AI hallucinates, employees stop trusting it, and their investments stall. As a Sr. Growth Account Executive, you're helping leaders solve that at the foundation: building the governed knowledge layer their teams and AI tools depend on.

The deals you close become the proof points. The customers you expand become the advocates. And the patterns you surface from the field shape how we sell and how we build — what you hear from customers reaches the people who can act on it.

What Makes You the Perfect Fit

This role is a fit if you've spent years selling SaaS and you're energized by the complexity of enterprise customer relationships. You're the AE customers invite into their strategy conversations — you've read the 10-K before the QBR, can hold a technical conversation with a VP of Engineering and present an ROI model to a CFO in the same afternoon, and you've earned the kind of trust where executives ask what you think before they decide. You treat renewals as relationship milestones, and expansion follows naturally from the value you've already delivered.

You've got the enterprise sales fundamentals locked in

• You bring 5-7 years of quota-carrying SaaS experience, with a consistent track record of closing and expanding enterprise accounts
• You navigate multi-stakeholder deals with confidence — from the initial champion call through legal, security review, and executive sign-off
• You build business cases that speak to financial outcomes, not just product features
• You're technically fluent enough to hold your own in conversations about APIs, integrations, security, and AI — no engineer should be able to stump you on what your product does

You treat expansion like a discipline, not an afterthought

• You look at a customer's footprint and see the whitespace — where the product can go deeper, where a new team hasn't been enabled, where usage data tells a story about value not yet realized
• You run renewals proactively, not reactively, and you've built the executive relationships that make budget conversations easier before they start
• You see early warning signs — usage drift, executive turnover, integration friction — and intervene before they show up in the renewal forecast

You make the people around you better

• Other AEs see how you run a deal and ask how you did it
• You share what's working without being asked, because you know a stronger team closes more business

Bonus

• Experience selling through AWS Marketplace or other cloud marketplaces

Qualifications

• 5-7 years of quota-carrying SaaS sales experience with consistent over-performance
• Experience managing complex, multi-stakeholder enterprise deals from discovery through close and renewal
• Demonstrated ability to build and expand executive-level relationships at VP and C-suite
• Proficiency in Salesforce CRM
• Familiarity with enterprise SaaS platforms, integrations, APIs, and security considerations
• BS/BA degree or equivalent professional experience

Nice-to-Have:

• Experience selling through AWS Marketplace or other cloud marketplace channels
• Background in knowledge management, AI-powered SaaS, or enterprise productivity tools
• Experience with tools like Gong, LinkedIn Sales Navigator, Outreach, or Pylon

This role reports to the Director of Sales and is classified as IC4. We believe in reasonable accommodations and are committed to enabling qualified individuals with disabilities to perform essential functions successfully.

Benefits to you

• Competitive salary
• Employee Incentive Stock Option Plan
• Generous medical benefits package
• Tax-advantaged accounts
• 401k
• Unlimited Flexible Time Off
• Paid Parental, Family & Medical Leave
• Wellness Stipend
• Tuition Stipend
• Guru-sponsored company & team events, no matter where you work
• Thrive After Five: in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
• Again at Ten: in recognition of our long-tenured employees, Guru celebrates your ten year anniversary with a $20,000 personal travel reimbursement