Business Relationship Manager (BRM)

Responsibilities

• Gather, analyze, and document business and functional requirements
• Evaluate existing business processes and workflows to identify improvement opportunities
• Translate business needs into detailed technical requirements and user stories
• Facilitate communication and collaboration between business stakeholders, external teams, and internal IT groups
• Serve as a Business Relationship Manager (BRM) to maintain alignment, clarify expectations, and support issue resolution across teams
• Support Agile project delivery activities, including backlog refinement, sprint planning, and requirements traceability
• Perform light project coordination activities, including:
  • Tracking project progress and deliverables
  • Supporting status reporting
  • Coordinating meetings, workshops, and work sessions
  • Escalating risks, blockers, or scope concerns as needed
• Assist with testing and validation activities by:
  • Reviewing and validating requirements
  • Executing test scenarios
  • Confirming delivered solutions meet business expectations and objectives
• Support development and maintenance of project and operational documentation

Technical & Methodology Expertise

The resource should possess hands-on experience with:

• Azure DevOps
• Agile delivery methodologies
• Software Development Life Cycle practices
• Backlog management and user story refinement
• Sprint planning and Agile ceremonies
• Requirements traceability and workflow tracking
• Process mapping and documentation techniques

The resource should be comfortable working in cross-functional technical environments and supporting collaboration between business and IT stakeholders.

Qualifications

Required Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, or related field, or equivalent professional experience
• 3+ years of experience as a Business Analyst, BRM, Project Coordinator, or similar role
• Experience gathering and documenting business and technical requirements
• Strong verbal and written communication skills
• Experience supporting Agile teams and SDLC processes
• Hands-on experience using Azure DevOps or similar work management tools
• Ability to manage multiple priorities and stakeholders in a fast-paced environment
• Strong analytical, organizational, and problem-solving skills