Retail Account Manager

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Location- Harrisburg, PA and surrounding areas

Shift- Monday-Friday

Salary- Salary plus incentive opportunities

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Summary

The Retail Account Manager (RMM) will have responsibility for developing new customer business and manage assigned accounts within their assigned sales territory. Insure operational efficiency in the market through effective collaboration with the local ops manager, national and local sales, and the mobile maintenance technician. The results should increase market share, profits and overall retail maintenance growth. The position will need an entrepreneurial attitude and have the ability work independently and be self motivated.

Essential Functions

• Develop pre-sales and marketing strategy for the target and existing accounts. Develop a sales activity pipeline sufficient to meet and exceed required quota revenues and Mobile Maintenance utilization goals. Respond pro-actively to leads furnished. Represent full spectrum of Ryder services.
• Identify prospect needs/requirements and value components through quality needs assessment and value-based proposal preparation. Administrative functions necessary to support account. Collaborate with operations team to ensure top level service execution.
• Report sales and operations activity to management. Sales protocol and SOM compliance activities. Create supportive working relationships with local and national sales. Leverage all resources to expand new opportunities, i.e., OPS, Safety, Finance, etc. Develop account profile information on all prospect solicitations.
• Training and improvement of sales skills, industry knowledge and personal growth needs

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Possesses a high degree of initiative
• Must be self-motivated,
• Ability to work independently and as a member of a team
• Possesses flexibility to work in a fast paced, dynamic environment
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Detail oriented with excellent follow-up practices
• Good understanding of Ryder's product offerings
• Represent the full spectrum of Ryder's services to new and potential customers advanced required
• Ability to interpret financial data advanced required

Qualifications

• Bachelor's degree required in Business and/or Finance and Accounting or equivalent field
• Five (5) years or more demonstrated consecutive Sales excellence (quota achievement) in prior sales responsibilities required
• Good understanding of Ryder's product offerings. Represent the full spectrum of Ryder's services to new and potential customers advanced required
• Ability to interpret financial data advanced required

DOT Regulated: No

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Job Category: Outside Sales

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ( to log in to Workday to apply using the internal application process.

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