Office Assistant - Radiology

UPMC St. Margaret
Pittsburgh, PA

Join a team where your organizational skills make a real difference in patient care!

As an Office Systems Assistant in Radiology, you’ll be the backbone of smooth operations, managing scheduling and administrative tasks that keep everything running seamlessly. You’ll enjoy flexible scheduling with daylight, evening, and weekend options, working primarily 8- or 10-hour shifts on a rotating basis. Most shifts are Monday through Friday, with occasional weekend and holiday coverage, no floating or travel required. This role offers the chance to make an impact every day by ensuring patients receive timely, high-quality care in a fast-paced, supportive environment. Plus, you’ll be part of a collaborative team that values excellence and puts patients first. If you’re adaptable, detail-oriented, and ready to thrive in a dynamic healthcare setting, this is your opportunity to grow and make a meaningful impact.

Responsibilities:

  • Enter data into the computer and process requisitions to confirm data entry.
  • Document patient demographics accurately.
  • Schedule exams accurately, both automatically and manually, from fax and from the radiology ACD queue. Adhere to scheduling guidelines for gathering required exam information and conveying restrictions.
  • Participate in the training of new scheduling staff.
  • Review all imaging resources on a daily basis for open slots and potential scheduling errors.
  • Operate multi-line phone system and ACD telephone software. Able to follow scripted radiology format accurately and completely.
  • Troubleshoot scheduling complaints and communicate all issues to the supervisor.
Posted 2025-11-21

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