Clerk
Join the passport team in Philadelphia! Kelly Government Solutions is currently seeking a Passport Agent Clerk to join the passport team. This is a full-time, long-term, on-site position.
Job Title: Passport Agent Clerk Location: Philadelphia, PA Pay Rate: $24.65 - $27.06 (depending on experience)(This pay rate has $4.93 H&W built in being paid as cash. The H&W can be changed from cash and used as medical or 401K savings if you prefer.) Shift: This is a 1st shift, full-time position that is 100% ONSITE – Hours are 8a-5p Required Qualifications- Ability to successfully complete a government MRPT public clearance background
- At least two year’s work experience preferably in an administrative or customer service field using office equipment and software such as Microsoft Office
- Be at least a high school graduate or equivalent
- Lift up to 25-30lbs occasionally
- Ability to sit or stand for long periods of time
- Able to conduct repetitive body movements, push, pull, reach, bend and lift
- Process passport applications: receive, review, scan, data entry, print, mail, and archive.
- Operate office equipment: scanners, mailers, and TDIS-PD system.
- Provide customer service: assist applicants at counters, schedule appointments, and provide information.
- Quality assurance: verify application completeness, document compliance, and fee accuracy.
- Administrative tasks: file, data entry, cashiering, and receptionist duties.
- Training and support: assist with agent training and maintain electronic records.
- Resolve application discrepancies and undeliverable mail.
- Generate correspondence and re-batch applications.
- Assist with special projects as needed.
- This is a contract to hire position which offers competitive compensation and a comprehensive benefit package
- Optional health, vision, and dental plans
- Paid Vacation (80 hours)
- Paid sick leave (56 hours accrued)
- 11 paid federal holidays
- 401 K plan
- HW pay (included in pay rate)
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