Residential Aid

Job Description

Job Description

Job title

Residential Aide Saturdays and Sundays 7am – 7 pm.

Reports to

Program Supervisor

Location

Good Shepherd Program

The Residential Aide at St. John’s Hospice/ Good Shepherd Program plays a vital role in positively impacting the lives of the men residing in the program. Their dedication and service not only support the residents but also uphold the mission and commitment of the Good Shepherd Program..

Focuses on, but is not limited to:

• Administers medications to residents in accordance with prescribed protocols.
• Facilitates communication between residents and relevant staff members such as Case Managers, Program Supervisor, and Director, addressing their needs, issues, and concerns.
• Conducts regular hourly rounds throughout the GSP building to ensure the safety and well-being of residents.
• Upholds cleanliness standards by maintaining the RA office and public areas of the program.
• Engages with residents in a supportive and compassionate manner, fostering a positive living environment.
• Manages incoming phone calls in the RA office during periods when the Program Manager and Case Manager are unavailable.
• Receives and handles packages delivered to GSP, ensuring accurate distribution to residents.
• Monitors the front door to enforce security measures, allowing only authorized program residents entry.
• Performs cleaning duties including clearing trash and cleaning the staff restroom during overnight shifts.
• Completes detailed shift reports, documenting any incidents or noteworthy occurrences.
• Offers flexibility by covering shifts for colleagues when necessary.
• Attends mandatory, and scheduled meetings and training sessions.
• Conducts monthly fire drills as requested by the Program Manager, ensuring residents are prepared for emergencies.

Qualifications:

Education

• Minimum High School Degree or G.E.D. equivalent

Specialized Knowledge:

• Housekeeping
• Medication

Skills:

• Interpersonal relations
• Organization

Personal Characteristics:

• Mission driven.
• Compassionate
• Empathetic

Experience:

• 1-3 years working with the homeless population.