Distribution coordinator

Position Summary

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.

This 206,878 square-foot facility, located in the Philadelphia area is Catalent’s global Center of Excellence for Clinical Supply Packaging. Catalent offers GMP secondary packaging and clinical labeling services throughout our global network. Packaging can be configured to hold a single product, or multiple products as determined by study requirements. We offer manual patient kit assembly along with semi-automated and automated wallet sealing and high-speed automated carding to meet the needs of studies of all sizes. For temperature sensitive products and those with minimal to zero allowable time out of environment, we can perform secondary packaging in refrigerated and frozen packaging rooms or over dry ice depending upon your project needs. Using our Clinicopia global labeling system with its multi-lingual label phrase library we can design single panel, booklet labels or our unique Peel-ID™ safe storage labels for your studies. Single panel and Peel-ID™ safe storage labels can be conveniently reviewed and approved online via our Fusion portal before being printed and inspected at our facilities.

The Distribution Coordinator is responsible for the coordination of clinical supply distribution across customer portfolios. The Distribution Coordinator role is based on-site in Philadelphia, PA.

The Role

• Coordinate and dispatch shipments of clinical trial material to clinical sites.
• Process orders, assemble folders (on-site and offshore generated).
• Audit folders for accuracy against customer requests and source documentation.
• Run business Intelligence reports to understand schedule pipeline.
• Support same day, 24 hour, 48 hour, bulk, sample, Just-in-Time order requests.
• Responsible for 95% completion of work to floor the day before and adhere to shift processing expectations set by supervisor.
• Ensure coding for billing is accurate.
• Anticipate and rectify distribution problems (operational, system, process, technology).
• Coordinate with Distribution Project Coordinators and support issues resolution solutioning.
• Enter Right First Time data entries to track and trend downtime codes.
• Other duties assigned

The Candidate

• High School Degree or GED required with a minimum of 2 years of relevant industry experience. Associates Degree preferred.
• ERP system experience; JD Edwards preferred
• At least 1 year of Customer Service experience in a cGMP regulated environment is highly preferred.
• Knowledge and experience in cGMP and FDA regulations is preferred.
• Knowledge of exporting clinical trial materials is preferred.
• Distribution and cold-chain experience is preferred.
• Strong project management and customer service skills are required.
• Incumbents will be required to have a high level attention to detail while managing multiple projects and/or priorities under tight deadlines.
• Strong computer skills are required – (including, but not limited to, Microsoft Word, Power Point, and Excel and ability to quickly learn new systems/programs).
• Customer (internal, external) and cross-functional coordination / communication aptitude required.
• Mathematical and reasoning ability are required.
• Individual may be required to sit, stand, walk regularly and occasionally lift up to 15 pounds

Why you should join Catalent

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Positive working environment focusing on continually improving processes to remain innovative
• Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
• 152 hours of PTO + 8 paid holidays
• Several Employee Resource Groups focusing on D&I
• Community engagement and green initiatives
• Generous 401K match
• Medical, dental and vision benefits
• Tuition Reimbursement - Let us help you finish your degree or start a new degree!

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected]. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE.