Patient coordinator

Every day, Kelly Engineering connects professionals with opportunities to advance their careers. We currently have an exciting contract opportunity with one of our leading clients!

Title: Patient Engagement Coordinator

Location: King of Prussia, PA

Duration: 6 months Pay Rate: $30.00/hour - $35.50/hour

Overview

• Plays a key role in supporting the launch and ongoing management of a new patient advocate program. This includes recruiting, onboarding, and training patient advocates, as well as managing program assets and ensuring all materials are fully developed and approved

• Requires close collaboration with cross-functional stakeholders, including Marketing and Sales, and involves direct engagement with the advocate speaker board.

• Additionally, the coordinator will support key Patient Engagement initiatives such as the Junior National Championship and Advocate Training Summit.

Responsibilities

• Under direct supervision from Sr. Manager, manage the daily activities related to a patient educational program, acting as the main point of contact for questions or requests from team members, speakers, and field employees.

• Support the management of a speaker board composed of patients and caregivers living with rare diseases, ensuring meaningful engagement, logistical coordination, and alignment with strategic Patient Engagement objectives.

• Support the creation of key patient/caregiver content including video shoots and media campaigns.

• Support the onboarding and training of new speakers, maintaining up-to-date and approved training materials.

• Collaborate with internal stakeholders to identify and optimize recruitment channels for new patient speakers for key commercial initiatives.

• Coordinate and conduct interviews with potential candidates and provide comprehensive summaries to relevant stakeholders.

• Develop and implement program materials and resources to support advocate activities, ensuring timely development, review, and approval.

• Assist the Senior Manager in delivering sales training.

• Oversee and initiate the contracting process for new patient speakers, ensuring all executed contracts are properly stored and accessible.

• Coordinate weekly touchpoints with the marketing team to ensure alignment and progress on ongoing projects.

• Maintain compliance with CSL Behring's training requirements, SOPs, and Pharmacovigilance guidelines.

• Contribute to the continuous improvement and development of patient programs

Required Qualifications

• Bachelor's degree or equivalent experience

• Minimum of 2 - 4 years managing or supporting patient programs, advocacy initiatives or similar engagement efforts

• Proficiency in Microsoft Office Products (Word, PowerPoint, Excel, Teams, Outlook)

• Ability to manage multiple projects simultaneously, meet deadlines and coordinate across teams

• Working with cross-functional teams (examples marketing, sales, legal and compliance)

• Strong interpersonal skills to build relationships with advocates and internal stakeholders

• Familiarity with patient advocacy, rare disease communities or healthcare/pharmaceutical industry

• Strong organizational skills and attention to detail

Preferred Qualifications

• Understanding of patient-centric approaches and sensitivity to patient needs and experiences

• Experience working within a regulated environment, ideally in pharma or biotech

• Experience supporting or coordinating patient events (highly preferred)

• Knowledge of relevant legal, compliance and regulatory requirements to engage with patients

Additional Information

• Monday - Friday / Hybrid (50% required to be onsite: specific details to be worked out with manager)

• Contract role: coverage for team member going on leave

Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Applicants must be legally permitted to work in the United States. Please contact Taryn Carbone ( [email protected] ) for immediate consideration.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world's most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we're here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.