Patient Registration Coordinator

Emerus is excited to partner with WellSpan Health as we expand our vision of providing the care patients need, in the neighborhoods they live, by teams they trust . Don't miss the opportunity to be part of the team at our new WellSpan Hospitals in Carlisle, Newberry & Shrewsbury!

Before the event:

• To value the time of all parties, candidates without the recent and relevant experience required on the job description for the role they are applying for are not guaranteed a formal interview onsite, however, a recruiter will be in touch after the event with more information. Please take time to review the role requirements before the event to determine if your experience matches.
• Please print a physical copy of your resume with you! If you can't access a printer prior to the hiring event or are unable to attend the event, email your resume to [email protected]

Position Highlights

JOB TYPE: Full-Time & PRN/Casual Day (7am-7pm) & Night (7pm-7am) shifts available

FACILITY TYPE: 20 bed Small-Format Hospital (10 ER, 10 Inpatient)

PERKS: Flexible Schedule, 401K match ( fully vested day 1 of eligibility!!), paid referrals

Basic Qualifications

• Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
• Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
• The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
• Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
• Provide and obtain signatures on required forms and consents
• Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
• Obtain insurance authorizations as required by individual insurance plans where applicable
• Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
• Scan all registration and clinical documentation into the system and maintain all medical records
• Assist with coordinating the transfer of patients to other hospitals when necessary
• Respond to medical record requests from patients, physicians and hospitals
• Maintain cash drawer according to policies
• Maintain log of all patients, payments received, transfers and hospital admissions
• Maintain visitor/vendor log

Other Job Functions:

• Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
• Receive deliveries including mail from various carriers and forward to appropriate departments as needed
• Notify appropriate contact of any malfunctioning equipment or maintenance needs
• Attend staff meetings or other company sponsored or mandated meetings as required
• Assist medical staff as needed
• Perform additional duties as assigned

Basic Qualifications:

• High School Diploma or GED, required
• 2 years of patient registration and insurance verification experience in a health care setting, preferred
• Emergency Department registration experience, strongly preferred
• Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
• Basic understanding of medical terminology
• Excellent customer service
• Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.

Job Types: Full-time, Part-time, PRN, Per diem

Pay: $17.00 - $21.50 per hour

Expected hours: 12 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person