Director of Project / Change Management

Job Description

Job Description

Description:

The Director of Project/Change Management is responsible for leading the organization’s strategic change initiatives, with a primary focus on managing the Request for Information (RFI) and Request for Proposal (RFP) processes. This role will ensure that all change efforts align with Verland’s mission and strategic goals, while fostering innovation, cross-functional collaboration, and continuous improvement.

Key Responsibilities:

• Lead the planning and execution of high-impact change initiatives across the organization.
• Ensure all RFI/RFP processes follow Verland’s standardized policy and support strategic priorities.
• Serve as a key member or chair of the Change Management Committee (CMC).
• Evaluate change requests based on alignment with organizational goals, resource availability, risk, and stakeholder input.
• Assign and support Project Leads (PLs) and Project Oversight Committees (POCs).
• Oversee project timelines, vendor identification, and RFP development and distribution.
• Ensure timely and compliant execution of all change management projects.
• Work closely with internal departments to ensure alignment and effective communication.
• Facilitate stakeholder engagement and feedback throughout the change process.
• Track progress of initiatives and provide regular updates to executive leadership.
• Use data and scorecards to evaluate vendor proposals and project outcomes.
• Promote a culture of innovation and learning.
• Identify opportunities for process improvement and strategic growth.
• Represent Verland in vendor negotiations and external partnerships related to strategic initiatives.
• Performs other related duties.

Exceptional Benefits: Minimum of 30 hours worked, and employees enjoy a comprehensive benefits package:

• Health (UPMC), Dental and Vision Insurances (1st of the month following 60 days from start date)
• Healthcare Flexible Spending Account (HSA)
• Dependent Care Flexible Spending Account
• 403b – Traditional and Roth with Company Match
• Tuition Reimbursement (for core positions)
• Competitive PTO Plan
• 8 Paid Holidays
• Incentive in lieu of Medical coverage
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

• Experience working with individuals with intellectual and developmental disabilities (IDD), strongly preferred.
• Demonstrated success in managing RFI/RFP processes and cross-functional teams.
• Strong leadership, communication, and organizational skills.
• Knowledge of nonprofit operations, regulatory standards, and industry best practices.
• Ability to think critically, solve complex problems, and manage multiple priorities.
• Knowledge of relevant regulations and standards.
• Ability to work collaboratively in a team environment.
• Experience in managing cross-functional teams.
• Knowledge of industry trends and best practices.
• Ability to adapt to a rapidly changing environment.
• Ability to prioritize tasks and manage interruptions quickly and appropriately.
• Ability to work collaboratively and effectively within a team environment.
• Demonstrate exemplary professional etiquette.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office 365 suite and related software.

• Minimum Training and Experience:
• Bachelor’s degree in Business Administration, Social Work, Psychology, or a related field (Master’s preferred).
• Minimum of 5 years of experience in change management, strategic planning, or project leadership.
• Experience working with individuals with intellectual and developmental disabilities (IDD), strongly preferred.
• Must be able to successfully meet the regulated background check requirements.

• Preferred Certifications:
• Prosci Change Management Certification
• Project Management Professional (PMP)
• Certified Change Management Professional (CCMP)

Verland is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.