Treatment Care Coordinator
Job Description
Job Description
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Company parties
- Competitive salary
- Dental insurance
- Opportunity for advancement
- Training & development
Mor Smiles is growing, and were looking for a high-energy, patient-focused Treatment Coordinator to join our team. If you excel at building trust, presenting treatment clearly, and guiding patients from consultation to completion , this is the role for you. What Youll Do
- Welcome new and existing patients and create a warm, supportive experience.
- Present treatment plans clearly and confidently, including financial options, insurance benefits, and third-party financing.
- Guide patients through implant, cosmetic, and general dentistry treatment pathways.
- Own the follow-up process: scheduling, phone calls, text follow-ups, and keeping cases moving forward.
- Work closely with the doctor and clinical team to ensure a seamless patient experience from start to finish.
- Track and report case acceptance metrics (training provided).
- 1+ years of dental front office or treatment coordinator experience (required)
- Strong communication and case presentation skills
- Comfort discussing finances with patients
- Understanding of dental insurance basics and financing options
- Organized, self-motivated, and team-oriented
- Someone who thrives in a fast-paced, positive environment
- A modern, well-organized practice equipped with the tools and systems you need to succeed
- Supportive leadership and a team that values communication, professionalism, and patient experience
- Opportunities for growth, including training in implants, treatment presentation, and advanced case coordination
- A positive environment where your role genuinely impacts patients health, confidence, and overall experience
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
- Dentrix: 1 year or another PMS
- Dental office: 1 year
- Customer service: 1 year
- Lititz, PA 17543 (Required)
- Lititz, PA 17543: Relocate before starting work (Required)
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