Account Manager

Job Description

Job Description

Eklego is proud to be leading the search for an Account Manager specializing in implementing insurance products within senior care in Western PA and Pittsburgh, PA area.

The Account Manager is responsible for helping nursing homes adopt and implement insurance products. They will work closely with the Sales Manager to educate nursing homes about the product, ensure smooth rollouts, and facilitate the enrollment process. Excellent bonus opportunity.

What will I do as the Account Manager?

• Serve as Sales representative in the defined area.
• Must have Health Insurance license within 45 days of employment.
• Travel 85% of the time.
• Partner with the sales team to introduce and promote the Insurance product to nursing homes.
• Help identify potential leads and opportunities for product adoption in target facilities.
• Educate nursing home staff (e.g., administrators, care managers) on the features and benefits of the Citizen Insurance product.
• Conduct informational presentations or training sessions to ensure the staff understands how the product works.
• Plan and execute "enrollment days," where nursing home residents and staff are assisted in signing up for the Insurance product.
• Oversee the logistical details of enrollment events, ensuring smooth operations, clear communication, and timely completion.
• Build and maintain strong relationships with nursing home administrators and staff to ensure continued satisfaction and support for the product.
• Monitor progress and results of product rollouts, including enrollment numbers and feedback from nursing homes.
• Provide regular updates and performance reports to internal stakeholders (e.g., sales managers, product teams).
• Ensure that all enrollments comply with applicable regulatory requirements and that all necessary documentation is properly completed.
• Be available to resolve any issues or questions from nursing homes regarding the Citizen Insurance product, enrollment process, or related systems.
• Assist clients with completion of enrollment forms as needed.
• Route customers to the appropriate departments for further development and resolution.
• Educate family members and guardians on the benefits available to those residing at the facilities we service.
• Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs.
• Follow up to make sure prospects have received materials sent to them.
• Maintains strong knowledge of company services provided to customer.

Qualifications:

• Bachelor's degree or equivalent work experience in related field preferred; High school diploma or equivalent required.
• 3 years of healthcare sales experience.
• Proven sales experience with established track record of over-achieving quotas.
• Sensitive to deadlines and completed reporting in a timely manner.
• Must be self-motivated and able to problem solve, multi-task.
• Strong computer skills required.
• Familiar with Salesforce or similar CRM.
• Must have own transportation, good driving record and auto insurance.
• Ability to work independently and with other team members.
• Must be detail oriented and self-motivated.
• Anticipate needs in a proactive manner to increase satisfaction.
• Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

Why Choose Eklego?

As a professional, your skills are highly sought after, and you have many options. Here's what to expect with Eklego:

• We'll take the time to learn about your background, your goals, and your needs.
• Our clients rely on our expertise and trust Eklego to bring talent like YOU because we're ALL better together.

We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital or veteran status, disability or any other legally protected status, including genetic information.