Associate director of operations compliance

Position Summary

The Associate Director of Operations and Compliance plays a critical leadership role within the Association, ensuring the smooth and efficient execution of daily operations while upholding the highest standards of organizational compliance with integrity, transparency, professionalism, and excellence. Reporting directly to the CEO, this position is responsible for overseeing key operational functions, managing member services, and ensuring adherence to all internal policies, bylaws, and applicable external regulations. This position requires a strategic thinker and detail-oriented leader capable of balancing administrative responsibilities with proactive member engagement. The Associate Director serves as a liaison to member institutions, supporting them with policy interpretation, academic eligibility & statistical reporting guidance, and operational support.

Primary Duties of the Position

Direct Daily Operations

• Provides oversight and daily supervision of National Office staff to ensure seamless organizational performance and ensures integrity, transparency, professionalism, and excellence.
• Additional duties as assigned.

Oversees Planning and Logistics of National Championships and National Invitationals

• Leads planning, logistics, and execution of all National Championship and Invitational events.
• In collaboration with the CEO, serves as a point of contact for internal and external stakeholders including but not limited to: CVB’s, DMO’s, host institutions, vendors, sponsors, etc., delivering professional, timely, and effective communication.
• Assists in the negotiation, execution, and compliance of contracts related to Association events including but not limited to: host hotels, athletic trainers, officials, banquet facilities, competition sites, practice sites and other related vendors such as championship apparel, broadcast/live stream, ticketing, and program design.
• Oversees on-site event staffing, ensuring proper personnel coverage and role clarity.
• Coordinates all on-site operational communications to ensure efficient event execution.
• Oversees the scheduling of practice times in coordination with event staff and team representatives.
• Manages USCAA awards platforms including the direction of the nomination and/or voting process, the formation and facilitation of award selection committees, including meeting oversight, and ensures that all awards are ordered and distributed in a timely manner.
• Additional duties as assigned.

Manages Member Institution Compliance

• Oversight of the ACS Reporting Platform
• Develops, implements, and maintains compliance training programs for member institutions.
• Ensures institutions meet association standards and policies through ongoing education and support.

Qualifications

Education & Experience

• Bachelor’s degree in Sport Management, Business Administration, Higher Education, or a related field required; Master’s degree preferred.
• Minimum 3-5 years of progressively responsible experience in athletic administration, event management, compliance, or related fields; 5+ years of administrative oversight preferred.
• Demonstrated experience in managing staff, volunteers, or graduate assistants in a professional setting.
• Proven track record in planning, organizing, and executing large-scale events or championships.

Knowledge & Skills

• Strong understanding of intercollegiate athletics operations, compliance processes, and eligibility requirements.
• Familiarity with compliance and reporting platforms (e.g., Front Rush/ACS or similar systems) strongly preferred.
• Excellent organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Strong contract management skills, including experience with negotiation and vendor relations.
• Proficiency in Microsoft Office Suite and other relevant software; ability to learn and manage databases and reporting systems.
• Familiarity with web management, statistical reporting platforms, and live streaming platforms (e.g., PrestoSports, PrestoStats, Hudl or similar systems) strongly preferred.

Leadership & Interpersonal

• Demonstrated ability to lead, supervise, and motivate a diverse team of staff, assistants, and volunteers.
• Exceptional verbal and written communication skills, with the ability to communicate effectively with member institutions and external partners.
• Strong problem-solving and decision-making skills with a focus on integrity, transparency, and accountability.
• Ability to work collaboratively with stakeholders while also being self-directed and independent.

What You’ll Bring

• Respect for others and a strong belief that others should do this in return.
• Accountability for your own work and desire to provide guidance to new team members.
• Ability to contribute to several projects at the same time under a moderate level of direction.
• Application of objective judgement, technical skills and prior experience to solve business problems.
• Strong written and verbal communication skills, including a knack for explaining complex information in a straightforward manner.
• Desire for continued knowledge sharing and learning.
• Understanding of the impact of your own decisions.

Other Requirements

• Willingness to travel frequently to national championships and convention sites as required.
• Ability to work evenings and weekends in alignment with event schedules.
• Commitment to the mission, values, and vision of the Association.
• Demonstrated commitment to ethical and moral behavior in all professional responsibilities and decision-making.

To Apply:

Email: [email protected]

Subject Line: Application - Associate Director of Operations & Compliance

Attention: Ms. BJ Bertges