Service Advisor Genesis

We are looking for enthusiastic Service Advisorsto join our Wright Automotive Group we believe our employees are our greatest asset. As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Were a place for employees to have a career not just a job. If this sounds appealing to you apply below.

Benefits

• Health dental and vision insurance

• 401K with company match (10%)

• Work-life balance

• Great company culture

• Community involvement

• Growth opportunities

• Paid Vacation

• Paid Holidays

• Life Insurance

Responsibilities

• Meet with customers and determine their needs for repair and/or service of theirvehicle issues

• Increase customer satisfaction by building customer relations.

• Maintain the companys standards for ethical business practices professional imageorderliness customer service and good employee and community relations.

• Monitor the progress of each vehicle throughout the day and updating customersfrequently

• Increase profitability by maximizing sales &execute retail promotions.

• Responsible for overseeing the technician working on customers vehicle including theirtime management/efficiency parts ordering job completion times.

• Oversee and participate in quality control.

• Participate in the development and documentation of Standard Operating Proceduresas appropriate.

Qualifications

• High School Diploma or equivalent.

• Accredited training in service advisor skills customer satisfaction and quality control.

• Automotive service advisor experience.

• Ability to concentrate and accomplish tasks despite interruptions.

• Ability to perform a variety of tasks simultaneously.

• Must be willing to submit to a background check &drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

Unclear Seniority