Regional Inside Account Manager - Great Lakes

Job Description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.

Job Duties and Responsibilities

Must live in greater Philadelphia, Detroit, or Cleveland area

This role addresses the challenge of driving sustained sales growth and operational excellence across a diverse portfolio of 30 to 40 independent retail owners in a highly competitive wireless market. The primary challenge involves transforming underperforming retail locations into high-growth businesses through targeted performance analysis, virtual coaching, and localized marketing support. Success requires bridging the gap between corporate brand standards and independent dealer operations, ensuring consistent customer experiences and promotional execution. By leveraging data-driven insights and modern communication tools, this position empowers retail partners to maximize market share for the Boost Mobile and Gen Mobile brands.

What Success Looks Like (Objectives)

• Drive regional sales performance and market share growth across 30–40 retail locations by establishing clear performance targets and aligned business objectives.

• Analyze retail performance data daily to identify underperforming stores, designing and executing tailored corrective action plans to boost key performance metrics.

• Deliver virtual onboarding, product, and training programs to retail owners, empowering them to build robust in-store training models for their frontline staff.

• Partner with cross-functional marketing teams to guide retailers in planning, executing, and measuring the impact of local promotions and merchandising standards.

• Leverage predictive AI-powered analytics tools to forecast regional inventory requirements, resolve pricing discrepancies, and address product availability challenges proactively.

Skills, Experience and Requirements

Core Skills and Competencies (What you’ll bring)

• Strong skills in remote account management and consultative B2B relationship building within retail or telecommunications environments.

• The ability to interpret retail performance data and translate complex market trends into actionable business development strategies.

• Proficiency in leveraging CRM databases and AI-powered analytical tools to optimize territory management and automate communication workflows.

• Professional expertise in virtual training delivery, conflict resolution, and persuasive negotiation with independent business owners.

• Demonstrated experience managing multiple high-priority accounts simultaneously in a self-motivated, remote work structure.

• Critical experience navigating fast-paced, goal-oriented sales environments with a customer-centric and collaborative approach.

Minimum Requirements

• Minimum Education: High School Diploma or Equivalent
• Minimum Experience: 2 years of experience in account management, retail sales, or a related field
• Required Technical Skills:

  • Customer Relationship Management (CRM) tools

  • Microsoft Office Suite (Word, Excel, PowerPoint)

  • Virtual meeting platforms (such as Zoom or Microsoft Teams)

• Additional Qualifications
  • Bachelor’s Degree in Business, Marketing, or a related field.
  • Experience in the telecommunications or prepaid wireless retail industry.

Visa sponsorship not available for this role

Salary Ranges

Compensation: $75,550.00/Year - $107,900.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )