Senior Manager of Employee Experience (HR Operations)

Location: Woodward, Pennsylvania

Woodward PA, located in the rolling hills of central Pennsylvania, is a world-class action sports destination and camp. Our employee experience and culture are derived from our main product: FUN. We work, progress, and play in a world of innovative environments. If this sounds like what you are looking for, we'd love to hear from you!

Reporting to the General Manager of Woodward PA , the Senior Manager of Employee Experience will guide and manage the employee experience, HR operations and be the caretaker of our unique camp culture. As a member of the Senior Leadership Team, the Senior Manager of Employee Experience will act as a facilitator, coach and a strategic human resource business partner. This position requires the ability to juggle multiple work streams and to be a master at managing the needs of various leaders.

This individual will apply creativity, systems thinking, interpersonal skills, data analysis, facilitation skills and a good sense of humor to establish and scale the Talent & Culture function at Woodward PA.

Located in Woodward Pennsylvania, this is a full-time year-round position with a robust benefits package including Flexible Time Off, matching 401k, Health Benefits, Annual Bonus Incentive Program, and more. The starting salary for this role is $60,000 - $70,000 dependent upon experience.

What We're Looking For

• Highly skilled at HRIS systems (preferably Workday), process improvement, project management and data.

• 3+ years of HR operations experience.

• 1+ years of senior leadership experience in the hospitality, outdoor recreation, summer camp and/or action sports industry (preferred).

• Experience managing multiple priorities and stakeholders by looking for commonalities.

• Strong interpersonal skills and ability to manage emotional intelligence well when working with diverse leaders.

• Is fun, energetic and a positive personality who constantly strives to be the best.

• Demonstrated ability to think on your feet and pivot quickly.

• Knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

• Is honest and has the highest integrity, is driven and demonstrates strong leadership.

• Is energized by a fast-paced and potentially high-pressure work.

While every day is different and our roles may shift based on business needs, here is what you can expect to dive into in this role as Senior Manager of Employee Experience .

Employee Experience:

• Create and execute strategies to facilitate an employee focused onboarding and orientation experience that supports the business needs.

• Leads day-to-day employee housing operations with fellow Employee Experience team members.

• Lead employee engagement programs, data collection and action planning with Senior Leadership Team.

• Support team member safety and wellness and workers compensation program in partnership with Health & Safety and Risk Management.

• Support employee relations and investigations in partnership with POWDR HR and legal teams as appropriate.

• Oversee the development and implementation of innovative recognition and engagement programs.

• Oversee the off-boarding process including managing sensitive involuntary terminations, documentation / files, final pay and employment eligibility determination.

Culture of Learning:

• Support the design and execution of cultural programs including employee orientation, leadership kick-offs, and leadership development programs.

• Train, mentor and coach Talent & Culture team members on HR principles, best practices, and approaches.

• Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to own their development and growth.

• Manage and design employee development, performance management and succession planning programs in alignment with regional and global initiatives and programs.

• Act as a coach to leaders and offer supportive guidance on where and how to increase their effectiveness using management, leadership and self-awareness tools/concepts.

Operational Excellence:

• Oversee administration of payroll and benefits including auditing, reporting and process improvement.

• Design effective organizational structures that prioritize clarity of roles and responsibilities and is centered in teamwork.

• Lead recruiting strategy, planning and execution.

• Ensure policies are developed, managed and updated in a way that aligns with regulations, business needs and our culture.

• Facilitate conversations around compliance with regulatory agencies.

• Responsible for the timely completion of all necessary reports internally, to external partners and to POWDR as required.

• Partner with business leaders and finance in workforce planning that supports the growth needs of the business. Advise on labor models that allow for agility and fiscal discipline.

• Develop and execute on the Talent and Culture budget for the business unit.

Inclusive Engagement:

• Lead employee engagement programs, data collection and action planning with Senior Leadership Team.

• Develop a culture where all team members can learn based on individual, team and company needs. Build a desire from the team to engage, develop & grow.

• Own and drive IDEAL (Inclusivity, Diversity, Equity, Allyship and Leadership Programs) initiatives both internally and externally.

• Partner with department leaders to create inclusive experiences at all touchpoints of the employee lifecycle.

You make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have "different" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. Even if you don't think you meet all the qualifications listed for a job, we'd love to hear from you.

If you need assistance with your application, please reach out to [email protected]