Director of Programs

Director of Programs

About Allied Community Care

Allied Community Care provides compassionate, customized support services and innovative, data-driven programs that help adults with developmental disabilities live with greater independence and dignity. Grounded in care and driven by connection, Allied is expanding its high-quality, person-centered services into Pennsylvania and building strong, sustainable programs in partnership with local communities.

Role Overview

Allied Community Care is seeking an experienced, mission-driven Director of Programs to help lead our Pennsylvania operations serving individuals with intellectual and developmental disabilities (IDD) through waiver-funded, home and community-based services (HCBS). The Director will be responsible for building programming, ensuring regulatory compliance, delivering high-quality services, and cultivating strong relationships with stakeholders across Pennsylvania’s IDD and HCBS systems.

This role is ideal for a strategic, hands-on operator who understands Pennsylvania’s waiver systems and is energized by building programs and partnerships in a dynamic environment.

Key Responsibilities

• Help develop innovative Home and community-based supports program for clients
• Serve as a primary point of contact for external partners, including clients and families, service coordination organizations, county and state stakeholders, and community partners.
• Build and maintain strong, collaborative relationships with service coordinators, clients, families, and caregivers to support effective service planning and delivery.
• Support the recruitment, onboarding, supervision, and development of program staff.
• Foster a team culture that reflects Allied’s values of integrity, professionalism, and service excellence.
• Ensure adherence to all applicable policies, procedures, and regulatory requirements; maintain readiness for audits, investigations, monitoring, and oversight activities.
• Lead or support internal audits, external reviews, and corrective action and risk mitigation efforts, including incident management and follow-up.
• Contribute to strategic planning initiatives for Pennsylvania.

Required Qualifications

• Bachelor’s degree in a related field (such as human services, social work, psychology, public administration, or a closely related discipline).
• At least 5 years of progressive experience within Pennsylvania’s IDD, HCBS, or waiver-funded service system, including direct familiarity with ODP or related program structures.
• Strong working knowledge of service planning, authorizations, provider qualifications, billing expectations, and system navigation within Pennsylvania’s IDD/HCBS environment.
• Demonstrated experience working in service coordination or partnering with service coordinators.
• Experience working with individuals and families to develop and implement person-centered plans.
• Strong written and verbal communication skills, including the ability to communicate clearly with families, staff, and external stakeholders.
• Ability to work independently, exercise sound judgment, and take initiative in a growing, multi-state organization.
• High proficiency with standard office and documentation tools (e.g., electronic health records, web-based systems, and Microsoft Office or similar).

Core Competencies

• Relationship-building: Builds trust and credibility with individuals, families, staff, service coordinators, and system partners.
• Flexibility and adaptability: Thrives in evolving environments, navigates change effectively, and maintains composure under pressure.
• Sound judgment: Uses data, policy, and experience to make thoughtful decisions that balance risk, compliance, and person-centered outcomes.
• Accountability and follow-through: Takes ownership for results, honors commitments, and drives tasks and projects to completion.

Why Join Allied Community Care

• Meaningful impact: Advance person-centered, community-based supports that help adults with developmental disabilities live fuller, more independent lives.
• Values-driven culture: Join a team that values integrity, professionalism, collaboration, and exceptional service to individuals and families.
• Growth and leadership: Contribute at both strategic and operational levels in a growing organization with room for advancement and innovation.