Medical Billing Representative, Mechanicsburg, PA (Direct Hire/Full Benefits)

Job Description

Job Description

Novus Group is your advocate to DIRECT HIRE positions with a multibillion-dollar organization.

Employees of this organization can enjoy the following benefits and much more!

• Caregiving support for childcare/elderly family members

• Paid time off up to 5 weeks

• Student Loan Refinancing / forgiveness

• Medical, Dental, Vision and other coverages

• Up to 8% retirement savings match

• Up to $6,000 per year in Tuition Assistance to you and your immediate family

• Adoption Assistance, Pet Insurance and Retail Perks & Discounts

• Ongoing learning

• Accelerated Career Path

• Flexible work arrangements

• 7 holidays per year

• PTO buy back and selling excess, when eligible

Medical Billing Representative – Mechanicsburg , PA 17055

• Direct Hire - Full-time hire as an employee of the Company
• Access to full benefits
• Monday – Thursday – 7:00 am – 5:00 pm (2 nights per week required until 6 pm); Fridays 8:00 a.m. – 5 p.m.
• Up to $22 per hour as new employee , based on experience (performance raises available up to $27/per hour , after hire)

Must have at minimum all of the following – candidates without this experience will be declined:

MINIMUM REQUIREMENTS:

• Minimum High School diploma or equivalent, required
• Proficiency with computers, required
• Knowledge of medical terminology, required
• Minimum of 2 years’ related experience in a medical office billing position
• Prior experience is required in electronic medical health records is required ; Medipac or Epic preferred

Medical Billing Representative s are responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient’s demographics and insurance coverage information, and promoting an overall culture of service excellence. Display strong customer service skills that ensure that patients and family members have the desired excellent experience at physician practices, hospitals, and outpatient surgery departments.

Responsibilities:

• Provide a warm greeting for all patients.
• Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference.
• Collect copayments and all applicable patient payments at the point of service.
• Confirm and/or update patient registration information at checkout.
• Schedule follow-up appointments within the practice at checkout.
• Schedule or connect patients to resources to schedule for ancillary services at checkout.
• Help patients navigate the healthcare system by providing clear and understandable instructions.
• Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
• Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation.
• Register patients in Biometrics (fingerprint recognition) program and explain benefits. Promote patient portal and assist patients in registration when applicable
• Assist patients in education of financial responsibility and connect them to advocacy resources
• Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
• Appropriately distribute / triage phone calls to other areas and / or clinical providers.
• Assist with administrative duties in the office