IT and Training Supervisor

Cohen Vaughan LLP was founded on a shared vision: to build the kind of law firm we always knew was possible - one rooted in excellence, integrity, and mutual respect. This foundation will continue to strengthen as we grow with careful intent to preserve our core values that make us who we are. We bring deep expertise, a collaborative culture, and an unwavering belief that high performance and human connection can (and should) coexist.

At Cohen Vaughan, Inspired Advocacy isn’t just a tagline - it’s who we are. We’re building a firm where talent, integrity, and humanity matter in equal measure. We’re looking for people who are not only excellent at what they do, but who thrive in a collaborative, ego-free environment where curiosity, humility, and humor are valued. We provide competitive compensation and benefits. We offer Community. Mentorship. Growth. A place where your contributions matter and diverse perspectives make us all stronger. We take the practice of law seriously. Ourselves? Not so much.

Cohen Vaughan seeks a talented Information Technology & Training Supervisor with at least one to two years of IT and training experience to join its Philadelphia office. We are seeking applicants who have excellent leadership and communication skills in an active, rapid-paced environment. The Firm seeks a bright, hard working person with good judgment, effective communication skills, and attention to detail. The salary is competitive and based on experience.

Responsibilities:
- Conduct software training for all new employees on iManage, ProLaw (timekeeping and billing) and other Firm software, VPN access, and computer best practices.
- Provide technical support to all staff, escalating complex issues to external IT partners when necessary.
- Collaborate with the HR department to streamline the onboarding process, ensuring IT equipment is ordered, configured, and ready prior to new hire start dates.
- Develop and implement standard operating procedures for key administrative tasks, and train staff accordingly.
- Manage the import and export of documents within the document management system for file transfers.
- Set up workstations and office equipment for new hires at the Philadelphia office ahead of their start date.
- Research and implement new software for the Firm.
- Support and execute additional projects and responsibilities as needed to ensure smooth business operations.

Qualifications:
- At least 1-2 years with Information Technology & Training staff experience.
- Excellent organizational skills and attention to detail.
- Ability to work independently as well as part of a team.
- Prior experience in a Law Office setting is preferred. Proficiency in information management systems such as Prolaw, iManage and LexisNexis is a plus.
- Ability to handle multiple tasks efficiently under pressure.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On Site

Cohen Vaughan LLP is an Equal Opportunity Employer. For the benefit of our clients, team and Firm, Cohen Vaughan is dedicated to fostering a diverse and inclusive workplace where everyone feels valued and respected. Our Firm’s policy is to recruit, employ, train, compensate, and promote individuals without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. If you require assistance or accommodations to participate in the application or interview process, please contact the recruiting representative listed for the relevant position or location, and we will gladly work with you to meet your needs.

Cohen Vaughan does not accept candidate submissions from external recruiters or agencies without prior approval and a signed agreement in place. Unsolicited submissions sent via our internal email system will not be considered. Any agency that fails to follow these procedures or submit candidates outside the terms of a signed agreement acknowledges that Cohen Vaughan will not treat those submissions as formal referrals, and no obligations or fees will be owed as a result. If your agency would like to discuss a potential candidate or explore a recruiting partnership with Cohen Vaughan, please contact us at [email protected] to be considered before sending any materials.