Senior Manager, International Logistics
Job Description
Job Description
Woodstream is the largest independent pest & animal control platform in North America, offering innovative brands with industry-leading efficacy and safety.
We have an immediate opportunity for a Senior Manager, International Logistics in Lancaster, PA.
At Woodstream, our values drive everything we do:
- Consumer is the Boss – We are committed to listening to and understanding our customers’ needs!
- Invent the Future – Challenge the status quo: Think boldly and creatively!
- Execution is Everything – We are committed to deliver with excellence, speed, and accuracy.
- Collaborate Confidently – We trust, respect, and empower each other to win together.
- Play to Win – We’re bold, ambitious, and relentless in our pursuit of success.
Benefits of Working for Woodstream:
- Competitive benefits package including:
- 401k with Company Match, eligible on First Day of Employment
- Health, Dental & Vision Insurance Effective on First Day of Employment
- Access to Company Paid Penn Medicine Health Clinics
- Company General Bonus Program
- Company Paid Parental Leave
- Adoption Assistance
- Company Paid Basic Life & Disability Insurance
- Accident, Critical Illness, & Hospital Insurance Options
- Company Paid ID Theft
- Legal Assistance Plan Options
- Paid Vacation and Holidays
- Pet Insurance
- Stable, growing working environment with a history of 150 years of doing business.
- Opportunity to advance within the company.
Overview of the Role:
- Lead the end-to-end international inbound logistics network, with a primary focus on the Asia-to-USA trade lane (China, Vietnam, India, South Korea, Taiwan, and Southeast Asia).
- Serve as the primary liaison with licensed US customs brokers for all US import entries, ensuring timely and accurate customs clearance.
- Maintain deep knowledge of US Customs and Border Protection (CBP) regulations, HTS classifications, tariff schedules, and trade compliance requirements
- Partner with Procurement, Operations, Finance, and Inventory Planning teams to align logistics strategy with business objectives.
Essential Functions & Responsibilities:
International Transportation & Ocean Freight
- Negotiate and manage contracts with ocean carriers, NVOCCs, and international freight forwarders to secure competitive rates and reliable capacity.
- Oversee booking, documentation, and execution of FCL and LCL ocean shipments, ensuring on-time departure and arrival.
- Monitor global trade conditions — including port congestion, vessel delays, and geopolitical developments — and proactively develop contingency plans.
- Manage relationships with freight forwarders and ensure performance against agreed SLAs and KPIs.
- Coordinate with origin agents and overseas partners to ensure proper cargo handling, documentation accuracy, and timely departure.
- Perform post entry audits to assure Customs compliance
- File tooling assists with US Customs
- Audit/approve ocean bookings to ensure containers are efficient and are being shipped to the correct warehouse based on demand
- Lead annual offshore freight budgeting process
- Secure rate quotes for air, ocean and domestic transportation when necessary
- Ensure continuous import bond remains active by coordinating with Finance department and surety resources
- Audit/approve/GL code invoices related to offshore logistics/customs payments
US Customs Compliance & Broker Management
- Ensure accuracy of all import documentation including commercial invoices, packing lists, bills of lading, ISF filings, and certificates of origin.
- Manage duty drawback opportunities, Free Trade Agreement (FTA) utilization, and bonded warehouse operations where applicable.
- Proactively monitor changes in US trade policy, tariffs (Section 301, AD/CVD), and import regulations, and communicate impacts to leadership.
- Coordinate with government agencies (CBP, FDA, USDA, etc.) as needed to resolve customs holds, exams, and compliance issues.
- Assist with new product set up including determining HTS codes, Duty Rates, Freight rates
- Maintain Woodstream’s HTS product database in conjunction with our customs brokers
- Manage product flow in and out of bonded warehouse to maximize financial benefit
- Liaise with 3PL provider to ensure paperwork for bonded warehouse is in compliance with CBP regulations
- Periodically audit bonded warehouse processes for compliance
Cross-Functional Collaboration, Process Improvement & Leadership
- Track and monitor KPI’s related to international freight and customs execution including performance to budget such as:
- Actual vs. budget cost center performance
- On-time vessel arrival & transit time
- % inventory held in bond
- Detention & demurrage costs
- Ocean container average costs by port pairing
- Customs penalties/discrepancies
- Improve end to end custom process with help of AI and other tools to reduce manual work.
- Identify process integration opportunities with internal & external partners to improve performance visibility and optimize work flow.
- Lead, mentor, and develop logistics team members, fostering a culture of accountability and continuous improvement.
- Develop and maintain Standard Operating Procedures (SOPs) for all logistics and customs processes.
- Back up others in the Logistics Department
- Ability to submit to and successfully complete a Federal Background Check for the purpose of obtaining Department of Homeland Security Identification Card that provides for clearance to enter a bonded warehouse site
- Ability to successfully complete all training and ongoing refresher training in relation to bonded warehousing as required by the Federal Government
Other Functions:
- Lead special projects as assigned
- Identify and support implementation of cost reduction projects (Protrack)
- Regular attendance is required to maintain the functions of the job
- Performs other duties as assigned
Successful Candidate Profile:
- Minimum 8 years of experience with international logistics, supply chain and/or trade compliance
- Hands-on experience/training with US Customs Compliance and HTS classification
- Bachelor’s degree in supply chain, Logistics, Business, or related field
- Understanding of basic freight terms used in the industry
- PC experience with MS Office programs, specifically MS Excel and Access
- Strong Analytical skills
- Results oriented; ability to think and work independently
- Capable of managing multiple projects
- Flexible team player; performs in both leader & follower roles
Woodstream is an Equal Employment Opportunity employer committed to recruit, hire, train and promote without regard to race, color, religion, creed, age, sex, national origin, marital status, union affiliation, disability, sexual orientation, or any other legally protected characteristic .
Note: If hired, Employment Eligibility Verification will be carried out upon selection. Applicants must be authorized to work for any U.S. employer.
We retain employment applications for a minimum of 2 years from date of receipt for non-hire applicants or from date of termination for employees/contractors and possibly longer if legally required.
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