Mechanical Engineering Technician
About Us
Arcobaleno Pasta Machines is a family-owned leader in commercial pasta machinery, manufacturing, and innovation, proudly serving the foodservice industry for over 30 years. We are known for quality craftsmanship, exceptional customer support, and our passion for Making Pasta Happen. Our machines are used by chefs, restaurants, and foodservice professionals across North America.
Position Overview
We are seeking a hands-on Machine Technician with a strong mechanical and electrical background to troubleshoot, repair, test, and support commercial foodservice equipment. This role is ideal for someone with a mechanical engineering degree or equivalent experience who prefers working directly with machines rather than sitting behind a CAD screen.
This position is highly practical and interactive working on machines daily, supporting customers, and eventually serving as a technical trainer to help customers and internal teams understand how our equipment operates.
Key Responsibilities
- Diagnose, troubleshoot, and repair mechanical and electrical issues on commercial pasta and foodservice equipment
- Perform hands-on testing, assembly, disassembly, and quality checks of machines
- Identify root causes of equipment failures and recommend corrective actions
- Customer-facing technical support via phone, video (FaceTime), and in person to resolve service issues
- Clearly explain machine operation, maintenance, and troubleshooting to customers and team members
- Assist in training customers, dealers, and internal staff on proper machine use and care
- Document service findings, repairs, and recommendations
- Work closely with engineering, production, and customer support teams
Qualifications
- Mechanical Engineering degree or equivalent technical/mechanical experience
- Strong understanding of mechanical systems, motors, drives, and basic electrical components
- Experience troubleshooting and repairing industrial or commercial equipment
- Comfortable using tools, test equipment, and diagnostic instruments
- Ability to communicate technical concepts clearly to non-technical users
- Self-motivated, detail-oriented, and comfortable working independently and with a team
- Willingness to learn and become an expert in Arcobaleno equipment!
Please send your resume to [email protected]
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
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