Medical Assistant

Medical Assistant, Senior

Are you an experienced Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!

UPMC is looking for a Medical Assistant, Senior to join their Magee Women's Hamot OB/GYN team in Erie, PA. This position will support The Urogynecology and Gynecology/Oncology Departments, which are specialized areas within UPMC Magee-Womens. These departments focus on providing comprehensive, personalized care that addresses pelvic health, as well as treating cancers of the female reproductive organs. Willingness to work at multiple locations, as needed, is required.

Locations:

• 118 E. 2nd Street, Erie, PA 16507
• 5050 West Ridge Road, Erie, PA 16506
• 16039 Conneaut Lake Road, Suite 106, Meadville, PA 16335
• 2060 N Pearl St, Northeast, PA 16428

Hours for this position will be Monday through Friday, primarily daylight hours with an occasional evening shift until 7:00pm, as needed. No weekends, or holidays required! This job position includes blood draws, injections, chaperoning, rooming, handling specimens, pre-charting, chart prepping, answer phone calls, as well as surgery scheduling. Lab training is available upon hire. The main responsibility of this role will be to assist the Urogynecology and Gynecology/Oncology specialty departments. The ideal candidate will have a passion for women's health, focused on patient safety, and overall patient experience.

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

Qualifications:

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required.

Must be responsible and demonstrate proficiency in three practice category specific tasks. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances:

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran