Sales Assistant Manager
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
The Sales Assistant Manager plays a key role in supporting spa leadership and ensuring the frontofhouse team consistently delivers results. Youll help drive membership sales, conversions, upgrades, and retention while maintaining a warm, professional, and guestcentered environment. This role is perfect for someone who thrives in a fastpaced, servicedriven setting and enjoys motivating others. Key Responsibilities
- Support the Sales Manager in leading, coaching, and motivating the front desk team
- Drive membership sales, rebooking, and service upgrades through strong coaching and daily performance management
- Monitor KPI trends and help implement strategies to improve results
- Ensure exceptional guest experience from checkin to checkout
- Assist with scheduling for front desk staff, massage therapists, and estheticians
- Maintain a polished, organized, and efficient frontofhouse environment
- Handle guest concerns with professionalism and care
- Support daily operations, including opening/closing procedures and spa standards
- 12 years of experience in sales , hospitality , retail , or customerservice leadership
- Strong communication and peoplemanagement skills
- Comfortable working with KPIs, sales goals, and performance metrics
- High level of professionalism, reliability, and integrity
- Ability to thrive in a fastpaced, guestfocused environment
- Experience in membershipbased or servicedriven businesses is a plus
- Competitive base pay + performance bonuses
- Membershipbased model with strong earning potential
- Employee discounts on services and retail
- Supportive, teamoriented culture
- Opportunities for advancement within a growing spa network
If youre a motivated leader who loves sales, hospitality, and team development, wed love to meet you. Join us and help elevate the Hand & Stone guest experience.
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