Field Service Engineer (York)
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Salary: $70,000 - $80,000 per year A bit about us: We are a technology services organization that partners closely with operational teams in highly regulated, mission-critical environments. Our work sits at the intersection of technology, reliability, and real-world impact. We support complex infrastructure, modern endpoints, and secure networks that people rely on every day.
Our team is intentionally built with individuals who take ownership, stay curious, and care deeply about the quality of their work. Why join us? You’ll work on real infrastructure, not theoretical projects
You’ll be trusted as a technical owner, not boxed into a script
You’ll partner directly with internal teams and end users
You’ll have exposure across systems, networking, endpoints, and security
You’ll grow your technical depth while expanding your client-facing influence This role is ideal for someone who likes solving meaningful problems, values autonomy, and wants their work to actually matter. Job Details Job Details: We are currently seeking a dynamic and dedicated Consulting Field Service Engineer to join our team. This exciting role involves providing technical support and consulting services to our clients in the healthcare industry. You will be working with cutting-edge technologies and will be responsible for the design, implementation, and maintenance of our client's IT infrastructure. This is an excellent opportunity for a motivated individual to take their career to the next level in a rapidly growing industry. Responsibilities:
- Provide engineering support for networking, mobile device management, Windows and macOS administration, Active Directory and identity management, firewalls, and network security.
- Serve as a technical consultant to healthcare clients, providing expert guidance and recommendations on IT infrastructure design and implementation.
- Proactively identify and resolve technical issues to ensure minimal downtime and disruption to client operations.
- Manage service requests and incidents through our ticketing/service management platform, ensuring all issues are resolved in a timely and efficient manner.
- Conduct regular system audits and performance reviews to identify potential issues and areas for improvement.
- Collaborate with other IT professionals to develop and implement IT solutions that meet the unique needs of our healthcare clients.
- Stay up-to-date with the latest industry trends and advancements in IT technology to ensure our clients are always at the forefront of innovation.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- A minimum of 2 years of experience in a similar role, preferably within the healthcare industry.
- Strong technical skills, including experience with networking, mobile device management, Windows and macOS administration, Active Directory and identity management, firewalls, and network security.
- Proficiency with ticketing/service management platforms.
- Excellent problem-solving skills and the ability to quickly diagnose and resolve technical issues.
- Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to work independently and as part of a team, managing multiple tasks and projects simultaneously.
- Up-to-date certifications in relevant areas (e.g., CCNA, MCSE, CompTIA) would be considered an asset.
- A solid understanding of the healthcare industry, including relevant regulations and compliance requirements, would be a significant advantage.
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