Login Technician

Job Description

Job Description

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. 

We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you.

We are currently looking for a Login Technician to join our growing team!

JOB SUMMARY

Process customer samples ensuring protocols are followed for receipt and handling. Properly notify customers of issues related to samples submitted for testing.

ESSENTIAL RESPONSIBILITIES

• Receive, prepare, and set-up samples for analysis
• Enter data, choose analyses, log and approve samples using a LIMS database on a Windows computer workstation
• Process and maintain client samples at correct temperatures
• Segregate samples according to FSNS procedures
• Assist with shipping of customer supplies including return coolers to customers
• Communicate with clients for clarification on orders as needed
• Follow assigned series of processes, procedures and/or techniques in accordance with FSNS policies/procedures and customer requirements
• Maintain laboratory conditions including equipment, supplies, quality assurance programs and accurate records throughout all procedures
• Perform all activities in a neat, safe, hygienic, and efficient manner
• Share information in an open, timely manner, maintaining customer satisfaction
• Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
• Responsible for the safety of oneself and others working within their area
• Responsible for the completion of required training

MINIMUM QUALIFICATIONS

• High School Diploma or GED
• Basic knowledge of concepts and practices of a testing laboratory
• Training in general laboratory practices preferred
• One or more years of experience in a commercial food-testing laboratory preferred
• Training in general laboratory practices
• Or equivalent combination of education and experience

PHYSICAL DEMANDS

• Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Noise level varies from quiet to loud
• Temperature varies from hot to cold
• Interactive and fast-paced team-oriented tasks
• Overnight Travel is required at the discretion of management
• Occasionally lift and/or move up to 25 pounds.
• Color vision and depth perception

BENEFITS:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran sta tus.