Social Service Coordinator- Haddington Elderly

Job Description

Job Description

Social Services Coordinator - Senior/Older Adults
Department: Impact and Service Delivery
Reports to: Regional Lead SSC/Regional Associate Director

Job Summary:
To facilitate services that will positively enhance the quality of life for affordable housing
residents and neighboring community members, an environment which promotes cultural
appreciation and a commitment to diversity, resident involvement to enhance a safe and
positive living environment including the coordination of activities and services that will prevent
and reduce vandalism, crime and illegal activity within the complex and surrounding community.
To implement programs and services aimed at promoting Better Tomorrows’ five - core focus
areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and
Social and Community Engagement.

Duties/ Responsibilities:
● Facilitate or coordinate the following programs, activities and social services for senior
citizens and people with disabilities, utilizing community resources and agencies:
o Appropriate health and wellness programs and other educational programs to
promote physical and mental health, and generate a sense of well-being.
o Occupational Wellness and financial literacy to promote economic stability and
self sufficiency including technical/computer skills programs
o Assist with case management needs to enable the seniors to age in place and
provide assistance with people with disabilities.
o Implement neighborhood watch, “I’m ok” and other programming focused on
building safe communities
o Implement community wide socialization events, to build a positive, strong
community.
o Facilitate educational programs for senior residents utilizing community resources
and agencies- including planning and teaching curriculum.
o Social Engagement events including but not limited to Neighborhood watch,
holiday events, and any other program focused on developing safe and strong
communities

● Lead any on-site food distribution programs including food banks, hot meals, or any
other food donations to ensure all residents have accessible food resources
● Create service goals and plans with residents and support residents to achieve those
goals while monitoring progress, including conducting wellness checks
● Develop and utilize resource files for making referrals for residents in need of specific
services. To provide follow-up when referrals are made.
● Daily use of data systems to track case management progress, demographic
information, and monthly program attendance.
● Publish and distribute monthly community newsletters and calendars to all residents
door to door.

● Provide technical assistance to resident associations.
● Limited Fund development to supplement programs through grants, donations and
partnerships.
● Provide great customer service to our partner property management company including
assisting with helping residents comply with lease requirements including healthy
homes referrals.
● Manage, track, and use site budget by following BT financial procedures
● Engage volunteers and community partners.
● Attend mandatory training/conferences as required by site compliance. This may require
overnight stays, but notice will be provided.
● All other responsibilities deemed necessary by Better Tomorrows’ manager.

Required Skills/Abilities:
● Proficiency in Google Suite, Microsoft office suite, and other computer software
programs
● Expert Level Written Verbal Communication Skills
● Advanced Level Project Planning Skills and Knowledge

Education and Experience:
● High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
● 3-5 years of experience in social services.

Physical Requirements:
● Prolonged periods sitting at a desk and working on a computer.
● Must be able to lift up to 25 pounds at times.