Licensed Sales Agent - BPO

Job Description

Job Description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
4. We are RESULT-ORIENTED , growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

Ignitist Inc, which is part of the Trucordia Network, provides insurance solutions to help those in the most underserved markets get access to the healthcare they need to live the best lives possible. Ignitist Inc is building a solid network through partnerships with non-profit groups, insurance carriers and providers who share our passion for improving the quality of life for those who need it most. Ignitist is seeking an Inbound and Outbound Medicare Sales Agent for Aetna, where your informal, flexible, and people-oriented approach will shine! We’re looking for someone who thrives in a collaborative environment and enjoys connecting with others. In this role, you’ll reach out to potential clients, guiding them through their Medicare options with patience and care that line up with our commitment to “Do Good” .

Duties and Responsibilities:

• Handle inbound and outbound calls to prospective clients, creating a friendly and inviting atmosphere to discuss Aetna’s Medicare plans.
• Clearly explain Medicare options, benefits, and enrollment processes, ensuring clients feel informed and confident in their choices.
• Take the time to understand each client’s unique needs and adapt your approach to provide tailored solutions.
• Foster trust and rapport with clients through your outgoing personality and cooperative attitude.
• Keep track of leads and follow up promptly, ensuring no opportunity is missed while maintaining accurate records of interactions.

• Minimum of 1 year of successful outbound dialing sales experience in the Medicare industry
• Passion for helping others and a commitment to excellent customer service.
• Strong verbal communication skills, with the ability to convey complex information clearly and effectively.
• Build rapport with clients, understanding their needs and providing tailored solutions.
• Stay updated on Medicare products, services, and industry trends.
• Proficient in Microsoft Windows environment and multiple CRM software systems.
• Self-motivated with a powerful desire to succeed and achieve high performance.
• Ability to thrive in a dynamic and fast-paced work environment while maintaining attention to detail.
• Flexibility to adjust strategies based on client needs and feedback.
• Valid Resident State Health Insurance (Required)
• Continuing Education (CEs) are up to date (Required)
• High School Diploma or GED

Preferred qualifications include:

• 1 year Sales Experience
• 1 year Medicare Advantage
• 1 year outbound dialing

Please see our company Benefits:

• Medical, Dental, Vision
• Life and AD&D insurance
• FSA / HSA
• Commuter & Child Care FSA
• Cancer Support Benefits
• Pet Insurance
• Accident & Critical Illness
• Hospital Indemnity
• Employee Assistance Program (EAP)
• 11 Paid Holidays
• Flexible PTO
• 401K

Compensation: $18.50 an hour/ plus $25.00 per issued Medicare Application.

• Potential to earn up to $45k- $55k in your first year
• Average Top Performer potential to earn up to $60k -$70k
• Additional Bonus Opportunities through Bonusly and incentive-based programs

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.