Manager - Revenue Cycle - Patient Access

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Business Office is seeking a dynamic and talented Manager - Revenue Cycle - Patient Access.

The Revenue Cycle Manager of Patient Access is responsible for maintaining and supporting the processes and technology related to scheduling, registration, financial clearance, financial counseling, and other pre-service functions; managing a team of analysts to support Patient Access workflows and systems; and acting as a liaison to hospital-based managers and staff, vendor partners, information systems and finance teams, and other stakeholders. The Revenue Cycle Manager of Patient Access coordinates and provides training and education, champions performance improvement initiatives, communicates and escalates key performance indicators and metrics, and works closely with technology vendors to support smooth Registration and Financial Clearance patient flows. The Manager supports the Director of Patient Access in providing governance for hospital-based and centralized Patient Access functions to optimize patient flow, enhance customer service, reduce barriers to care, and maintain compliance with federal and local regulations.

Key Responsibilities include:

• Provides revenue cycle governance and expertise while working collaboratively with facilities, central business offices, and others to establish standards and processes for efficient patient flow, maximum revenue capture and cash collections, and continuous improvement
• Manages a team of staff providing training, education, governance, and support to facilities and centralized functions performing scheduling, registration, and financial clearance focused on improving KPIs and financial metrics
• Oversees vendors providing support services related to patient access functions, including government payer eligibility, insurance verification, etc.
• Leads system implementations and process reengineering initiatives for multiple Acute Care facilities simultaneously
• Leads multiple projects to increase revenue capture and cash collections through process automation and optimization, advanced analytics, and new technology implementation

Experience & Knowledge:

• Bachelor's Degree plus 8-10 years of related experience requried. Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements.
• A Revenue Cycle Manager must possess extensive knowledge of both healthcare revenue systems and operations, including specific and extensive experience with revenue cycle operations.
• The Manager must have a good understanding of all facets of Patient Access, including scheduling, registration, and financial clearance.
• The Manager should have significant knowledge of industry regulations and requirements, including the Affordable Care Act, High Deductible Plans, Patient Friendly Billing, Price Transparency, etc.; and experience using data and analytics to support process improvement initiatives; managing a team of department managers and staff, and coordinating system implementations and process reengineering with diverse stakeholders.
• A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Travel Requirements: Up to 25%

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449 .