Business Office Manager

Business Office Manager

Allentown, PA

At Phoebe Ministries Allentown , we’re more than a workplace – we’re a community rooted in compassion and excellence, dedicated to enriching the lives of our residents.

Why You'll Love Working with Phoebe Ministries:

• Comprehensive Health Coverage – Health, Dental, Vision, and Life Insurance.
• Competitive Pay – Earn rewarding pay for your skills and flexibility!
• Tuition Reimbursement – Advance your career with our support.
• Generous Paid Annual Leave – PLUS the ability to sell back unused time twice a year!
• Paid Day Off for Your Birthday – Because your day is worth celebrating!
• Employee Appreciation Events – Service awards, recognition gift cards, and more.
• Mission-Driven Culture – Join a team rooted in respect, integrity, and service.

Responsibilities for a Business Office Manager with Phoebe Allentown:

The Business Office Manager (BOM) will engage with residents and families during their stay to educate them regarding insurance coverage and potential resident costs for each Phoebe Environment (Independent Living, Personal Care & Skilled Nursing) . The BOM reconciles the daily census for all SNF, Independent Living and Personal Care residents and verifies insurance coverage for the SNF residents. The BOM generates monthly bills for SNF,IL and PC residents and manages private pay and miscellaneous cash receipts. Completes risk assessments for current SNF residents to determine Medicaid eligibility and obtain financial updates for all current Independent Living & Personal Care residents.

The BOM is responsible for all Private Pay Collections and Accounts Receivable Management. The BOM delivers exceptional customer service by responding to all inquiries in a timely manner.

Requirements for a Business Office Manager with Phoebe Allentown:

• The ability to deliver excellent customer service to all residents, families, and coworkers.
• College degree in business, healthcare management or related field preferred.
• Minimum of two (2) years of Skilled Nursing Accounts Receivable experience required.

Candidates who excel are those who can thrive in a positive and respectful Customer Driven Culture while embodying the organization’s Faith in Action Mission, Vision, and Values.

Phoebe is an equal opportunity employer.