General Manager - Everything Plastic
What are the key role responsibilities?
- Ability to read, understand, and analyze the P&L (also referred to as the Statement of Operations – SOO).
- Develop and execute strategies to enhance profitability, streamline operations, and increase customer retention
- Set and monitor performance goals for team members across sales, fabrication, fulfillment, and customer service
- Ensure best in class customer service and results from all departments
- Coordinate with sales representatives to maintain and grow customer relationships
- Establish, maintain, and grow relationships with suppliers
- Recruit, hire, onboard, and train staff as needed with the support of the service center
- Oversee all sales, warehouse, local inventory, and administrative functions
- Oversee potential equipment purchases and relocation logistics
- Create and present business forecast and results analysis to ownership annually
What would make you a good fit?
- Business-minded with a strong sense of ownership
- Passionate about delivering exceptional customer experiences
- Effective communicator with strong leadership and team-building skills
- Experienced in retail, e-commerce operations, or multi-channel sales
- Financially savvy, with a strong grasp of budgeting and operational metrics
- Creative problem-solver who can adapt and thrive in a fast-changing environment
- Comfortable leading cross-functional teams and making data-informed decisions
- 3–5 years of sales, retail or e-commerce management experience preferred
- Bachelor's degree in business, marketing, supply chain, or a related field preferred
How does Everything Plastic support you?
- Competitive base salary + uncapped Profit Sharing
- Medical, dental, vision & life insurance coverage
- Employer-sponsored wellness programs
- 401K-matching
- Cell phone and car allowance
- Tuition reimbursement program
- PTO & paid holidays - immediate accrual upon hire
- Paid volunteer time – immediate accrual upon hire
- Paid maternity and paternity leave
About the Company
Everything Plastic is a Philadelphia-based, privately held plastics distribution and fabrication company, proudly serving customers since 1974 (formerly Arch Street Plastics and Plastics of Philadelphia). Operating from its retail and fabrication facility, EP offers a unique combination of raw plastic materials and custom fabrication services, catering to local and global clients alike.
With the mission of “Crafting Ideas That Matter,” Everything Plastic emphasizes creative craftsmanship, fast turnaround times, and a highly collaborative customer experience. Whether serving builders, designers, event planners, DIYers, educators, or artists, the company transforms ideas into precision-crafted plastic solutions. From one-off projects to high-volume orders, Everything Plastic is committed to delivering tailored, functional, and visually striking results with reliability and care.
As part of a decentralized business model, Everything Plastic empowers its employees to operate autonomously and make decisions that drive innovation and customer satisfaction. This structure allows for flexibility and faster responses to customer needs, while also empowering team members to take ownership of their roles and earn life-changing profit share!
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