Electronic Visit Verification Specialist
Job Description
Job Description
Position Description
Responsible for maintaining office payroll data in compliance with state, federal and local regulations. Properly document all manual corrections. Ensure office payroll is completed in a timely manner. Utilize system reports to ensure compliance. Extensive software skills are required, as well as Internet research abilities and strong communication skills.
- Two (2) year college degree preferred.
- High school diploma accepted with relevant experience.
- Proficient in Microsoft computer products including Word, Excel and Outlook.
- Demonstrated record of strong interpersonal skills.
- Competence in basic PC skills required to perform job functions.
- Ability to read, write and effectively communicate in English.
- Able to work in a fast-paced work environment.
- Focus on consumer needs: Anticipate, understand, and respond appropriately to the needs of consumers to meet or exceed their expectations within the organizational parameters.
- Ability to handle confidential information in compliance with HIPAA.
- Ability to handle sensitive information in a calm and professional manner.
- Ability to lead change and innovation.
- Ability to manage multiple tasks daily and manage time efficiently.
- Public relations ability, interpersonal skills and professional telephone manner.
- Review and process all pending approvals in the EVV system.
- Review completion of care plan for accuracy and alignment with care plan.
- Address EVV setup issues with office staff.
- Review over authorizations and discrepancies with schedules to prevent overpayments.
- Escalate over authorizations and discrepancies with schedule to appropriate representatives.
- Run visit compliance report as final check of tasks and visits completed
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