Registered Nurse - Patient Safety Manager

Veterans Affairs, Veterans Health Administration
Philadelphia, PA

Summary

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families - caregivers - and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Qualifications

Basic Requirements:

  • English Language Proficiency
  • In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
  • OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
  • Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
  • (Reference VA Handbook 5005 - Appendix G6)
  • OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
  • Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
  • Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
  • Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
  • Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
  • The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment:
  • Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
  • An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
  • Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
  • An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
  • Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
  • Self-directed in goal setting for managing complex client situations
  • An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
  • OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
  • OR a Master's degree in nursing (MSN) and no additional professional nursing experience
  • OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
  • Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
  • A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
  • OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
  • OR a Doctoral degree in Nursing with no professional nursing experience
  • OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
  • Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
  • MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
  • *Note: Foreign education programs/degrees are not creditable as related degrees
  • Reference: For more information on this qualification standard - please visit

Duties

  • VA offers a comprehensive total rewards package: VA Nurse Total Rewards General description of assigned duties: Delivers fundamental knowledge-based care to the program while developing technical skills
  • Assesses - plans - implements - and evaluates delivery of care based on age specific components
  • Demonstrates performance and leadership that is broad enough to improve the care for a group of patients
  • Responsible for the documented outcomes of the program
  • Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility - Veterans Integrated Systems Network (VISN) - or Veterans Affairs Central Office (VACO)
  • They demonstrate sound decision-making and judgment and possess excellent interpersonal skills
  • They collaborate with members of the interdisciplinary team and leading to process improvement initiatives
  • Assumes responsibility for the coordination of care focused on patient education - self-management - and customer satisfaction throughout the continuum of care
  • Follows procedures per established policies and guidelines
  • Function or Scope of assigned duties: The Patient Safety Manager (PSM) Registered Nurse (RN) executes position responsibilities that demonstrate beginning leadership skills and participates in specific program experiences
  • They demonstrate creative approaches to the management of program aspects of complex patient care
  • The PSM demonstrates performance and beginning leadership skills that start to impact the standard of care and safety of staff while caring for all patients throughout the continuum of care
  • The PSM functions as the lead manager and implementer of patient safety policies and activities developed by the National Center for Patient Safety (NCPS) and is the facility's key person to help build and implement patient safety systems and promote the culture of safety within Veterans Affairs (VA) facilities and for VA patients in all healthcare settings
  • Direct support is provided to the development - maintenance - and operation of the VHA's patient safety process at the facility level
  • This includes working with all levels of staff within the facility - including top-level management - Root Cause Analysis (RCA) team members - RCA team leaders - and RCA recorders
  • They are responsible for a facility wide program for all services within the organization that meets the requirements of National Directives
  • The PSM will oversee the provision of staff education - orientation - competencies and providing quality improvement consultation related to the program specifically
  • The PSM continuously evaluates the program - collecting and submitting facility performance measures
  • Demonstrates knowledge of and appropriate response to requirements - reviews - and findings of regulatory agencies (i.e.: National Center for Patient Safety - The Joint Commission - the Office of Inspector General - VISN 4 Offices
  • Provides support to the agency and to all regulatory and inspection teams in preparation for and during site visits
  • Work Schedule: Monday - Friday - 7:30 a.m
  • - 4:00 p.m
  • Telework: Not available
  • Virtual: This is not a virtual position
  • Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position
  • Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination
  • Preferred experience/certification: NCPS Certification - CPHQ Certification.
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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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Posted 2026-05-30

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