Part-Time Government Refund Clerk
- Calculate tax refunds
- Follow up with government taxing bodies for timely issue of refunds
- Perfectly reconcile tax refunds issued against client records as to what refunds are due
- Build and maintain constructive relationships with governmental agencies
- Demonstrate excellent communication, problem-solving, and listening skills
- Provide customer service regarding refund status issues
- Manage multiple tasks, files, and information in an organized and efficient manner
- Under supervision of attorney, contact both government bodies (tax collectors, tax claim directors) and clients by phone and email as needed to ensure payment of outstanding refunds
- Perform administrative and clerical tasks such as data entry, sending reminders, uploading documents, and contacting stakeholders to discuss refund and account statuses
- Keep attorneys and AR Department apprised of status of refund collection process and any ongoing issues
- Work collaboratively with accounting department to ensure accuracy in finances
- Generate and deliver reports as required
- High school diploma or equivalent
- 1+ years of experience in bookkeeping preferred
- Proficiency in Microsoft Excel along with Outlook and Teams preferred. Ability to prepare Excel spreadsheets to mathematically calculate and reconcile amounts to the penny
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively
- Professional who can build relationships with both internal and external stakeholders which will include government taxing authorities, clients, attorneys, and other internal staff
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