Chief human resources officer

Lensa
West Chester, PA

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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Location: Chester County Hospital- 701 East Marshall Street, Modified

Summary

  • Reporting to the Chester County CEO and the UPHS SVP of Human Resources, the Chief Human Resources Officer (CHRO) manages a team of Human Resource Business Partners and leverages Penn Medicine's shared Human Resources services, such as compensation, benefits, and organizational and leadership development programs. The CHRO guides and leads employee relations, the recruitment efforts, the various workforce development initiatives to serve the employees.
  • In addition, the CHRO acts as an advisor and resource to CCH leadership on operational and strategic Human Resources (HR) issues, such as change management, talent assessment, flexibility around staffing models and leadership practice. The CHRO assures that HR services provided align with and support CCHs strategic and operational goals.
  • Working under limited supervision, the CHRO is a key member of both the CCH leadership team and Penn Medicine Human Resources.


Responsibilities

  • Develops and implements workforce management strategies to ensure that Chester County Hospital and Penn Medicine can achieve their short- and long-term goals. Partners with Penn Medicine shared services in process design, implementation, and ongoing process management to ensure client satisfaction.
  • Works with clinical leadership, entity leadership, affiliates and/or suppliers in developing programs, services and/or initiatives to anticipate future employee needs, build and employee loyalty and/or generate profitable growth.
  • Acts as a resource and advisor to leadership in facilitating change within Chester County Hospital.
  • Provides advice, counsel, and guidance to management on matters related to employee relations, equal opportunity, and employment law. Ensures thoroughness and consistency in investigations, recommendation, and complaint resolution.
  • Communicates to Human Resources staff the importance of patient satisfaction, quality of care, and sound financial performance and champions our successes and priorities for improving performance in meeting and exceeding patient and customer expectations.
  • Ensures employee satisfaction by providing leadership for the comprehensive and continuous measurement of organizational health and development of actions plans for their respective Department and Division.
  • Demonstrates an awareness of patient/employee safety when carrying out daily responsibilities of their position.
  • Partners with UPHS’s shared services Staffing Department on the strategic development of recruitment activities for their Entity, including sourcing, advertising, interviewing, reference checking and compliance with license requirements.
  • Partners with managers to facilitate job design to meet business requirements as needed. Supports managers in the development of position descriptions.
  • Improves HR processes through design and implementation of automated systems.
  • Ensures that all direct reports and those functions that he/she has primary accountability for are in compliance with all federal, state and local regulatory standards and requirements, including The Joint Commission, Department of Health, funding agencies, FDA, and others.
  • Manages, motivates, evaluates, and rewards Human Resources staff to provide excellent service in a responsive and thoughtful manner to employees and creates a support work environment in line with core values.


Education Or Equivalent Experience

  • Bachelor's degree is required.
  • Education Specialization:in Business, Human Resources or other related field.
  • 5+ years of progressively responsible HR experience and/or a combination of education and experience is required.
  • Experience in healthcare or other highly regulated service organization is preferred.
  • Master's degree is preferred,


We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 271579

If you have questions about this posting, please contact [email protected]
Posted 2025-10-06

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