Assistant Human Resources Manager - Xfinity Mobile Arena (Wells Fargo Center)

Job Description

The Assistant Human Resources Manager – Xfinity Mobile Arena formally known as Wells Fargo Center is responsible for providing HR support to the venue, managers and employees regarding HR policies and practices, recruitment, staffing, onboarding, researching and/or investigating concerns, and making recommendations that promote positive employee relations.

We take a balanced approach to benefits.

We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more.

Job Responsibilities

• Support the Human Resources Manager with functions related to hourly employee recruitment, staffing, employee records/retention, employee onboarding, event day employee check in, employee engagement.
• Provide consultation to managers on policies and compliance regarding employment-related matters. Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
• Support the Human Resources Manager with functions related to hourly employee recruitment, staffing, employee records/retention, employee onboarding, event day employee check in, employee engagement.
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs)
• Assist the Human Resources Manager and operational managers with the full cycle recruiting process Partners with operations to develop and execute a proactive staffing plan. This includes partnering with corporate TA and others to ensure accurate job postings, consistent hiring events and partnerships with contingent staffing vendors.
• Manages year round and high-volume applicant tracking from interview to hire
• Lead positive employee relations efforts.
• Conduct annual review of compensation plans for all hourly employees.
• Execute staffing and on-boarding processes for hourly and salary (managers, professionals and technicians) positions.
• Ensures compliance with corporate/district level policies and federal/state governmental agencies.
• Communicate benefits, policy and other HR related changes.
• Trains and coaches management/supervisory staff in interviewing, hiring, performance reviews, counseling, diversity, disciplinary and regulatory compliance.
• Participates with HR Team and others on corporate level projects.
• Manage and report required HR business metrics (diversity, area labor market info, etc.).
• Maintains accurate information in electronic and paper employee records.
• Leads resolution of employee relations' issues and conducts investigations as necessary.
• Initiate and process progressive disciplinary actions for all departments.
• Conduct/facilitate and assist with training of hourly employees: New Hire Orientation, TEAM, HACCP, ServSafe, FOCUS, and On the Job Training.
• Attend building safety meetings and Aramark safety meetings
• Track training and hourly paperwork; maintain current employee files for audit purposes. Ensure proper handling of Union grievance process.
• Other duties as assigned.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's Degree preferred; preferably in Business Administration, Human Resources or equivalent
• 2-3 years experience in a Human Resource Generalist role.
• Human Resource experience must include recruiting experience.
• Proficiency in all Microsoft Office applications is desired.
• Must be willing to work event-based hours that include nights, weekends and holidays as necessary.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .